Schengen/EU entry and 10 year passport rules

cumbrianmale

eskbanker said:

cumbrianmale said:

eskbanker said:

cumbrianmale said:

I have just been denied boarding today for a ferry to the Netherlands. My passport issued 10 March 2015 and expiry 10 June 2025.

I was advised that since Brexit the EU/Shengen area no longer recognise additional months that were previously added to your expiry date for renewals pre 2018.

That latter sentence isn't really true, as explained upthread, but your passport entitles you to enter the EU before 10 March (ten years from issue), as long as you also leave the EU by that same date (coincidentally, three months before expiry).  Were you asked when you were planning to return?

My return departure was 26 February.

....in which case you shouldn't have been denied passage, unless the ferry company has any more onerous stipulations above and beyond the actual legal requirements.  Worth a complaint and refund (at least)!

They are allowing us to rebook at a latter date. They moved our booking to November and we just have to contact them when we wish to travel and obviously pay any price difference.

It's the consequential losses. I booked everything myself and the hotel stay and museum tickets are all non refundable. Also my travel insurance doesn't cover denied boarding just medical or work related cancellations or curtailment.

eskbanker

cumbrianmale said:

eskbanker said:

cumbrianmale said:

eskbanker said:

cumbrianmale said:

I have just been denied boarding today for a ferry to the Netherlands. My passport issued 10 March 2015 and expiry 10 June 2025.

I was advised that since Brexit the EU/Shengen area no longer recognise additional months that were previously added to your expiry date for renewals pre 2018.

That latter sentence isn't really true, as explained upthread, but your passport entitles you to enter the EU before 10 March (ten years from issue), as long as you also leave the EU by that same date (coincidentally, three months before expiry).  Were you asked when you were planning to return?

My return departure was 26 February.

....in which case you shouldn't have been denied passage, unless the ferry company has any more onerous stipulations above and beyond the actual legal requirements.  Worth a complaint and refund (at least)!

They are allowing us to rebook at a latter date. They moved our booking to November and we just have to contact them when we wish to travel and obviously pay any price difference.

It's the consequential losses. I booked everything myself and the hotel stay and museum tickets are all non refundable. Also my travel insurance doesn't cover denied boarding just medical or work related cancellations or curtailment.

Have they accepted that you were entitled to travel on that passport?  If so, I think you'd have a decent argument that they should accept the financial consequences of their wrongful actions....

cumbrianmale

eskbanker said:

cumbrianmale said:

eskbanker said:

cumbrianmale said:

eskbanker said:

cumbrianmale said:

I have just been denied boarding today for a ferry to the Netherlands. My passport issued 10 March 2015 and expiry 10 June 2025.

I was advised that since Brexit the EU/Shengen area no longer recognise additional months that were previously added to your expiry date for renewals pre 2018.

That latter sentence isn't really true, as explained upthread, but your passport entitles you to enter the EU before 10 March (ten years from issue), as long as you also leave the EU by that same date (coincidentally, three months before expiry).  Were you asked when you were planning to return?

My return departure was 26 February.

....in which case you shouldn't have been denied passage, unless the ferry company has any more onerous stipulations above and beyond the actual legal requirements.  Worth a complaint and refund (at least)!

They are allowing us to rebook at a latter date. They moved our booking to November and we just have to contact them when we wish to travel and obviously pay any price difference.

It's the consequential losses. I booked everything myself and the hotel stay and museum tickets are all non refundable. Also my travel insurance doesn't cover denied boarding just medical or work related cancellations or curtailment.

Have they accepted that you were entitled to travel on that passport?  If so, I think you'd have a decent argument that they should accept the financial consequences of their wrongful actions....

No they just offered to rebook. I'm out about €225 for the bookings but it will cost me more in legal fees to argue the point. 

eskbanker

cumbrianmale said:

eskbanker said:

cumbrianmale said:

eskbanker said:

cumbrianmale said:

eskbanker said:

cumbrianmale said:

I have just been denied boarding today for a ferry to the Netherlands. My passport issued 10 March 2015 and expiry 10 June 2025.

I was advised that since Brexit the EU/Shengen area no longer recognise additional months that were previously added to your expiry date for renewals pre 2018.

That latter sentence isn't really true, as explained upthread, but your passport entitles you to enter the EU before 10 March (ten years from issue), as long as you also leave the EU by that same date (coincidentally, three months before expiry).  Were you asked when you were planning to return?

My return departure was 26 February.

....in which case you shouldn't have been denied passage, unless the ferry company has any more onerous stipulations above and beyond the actual legal requirements.  Worth a complaint and refund (at least)!

They are allowing us to rebook at a latter date. They moved our booking to November and we just have to contact them when we wish to travel and obviously pay any price difference.

It's the consequential losses. I booked everything myself and the hotel stay and museum tickets are all non refundable. Also my travel insurance doesn't cover denied boarding just medical or work related cancellations or curtailment.

Have they accepted that you were entitled to travel on that passport?  If so, I think you'd have a decent argument that they should accept the financial consequences of their wrongful actions....

No they just offered to rebook. I'm out about €225 for the bookings but it will cost me more in legal fees to argue the point. 

Up to you how hard you wish to push to seek recovery, but there shouldn't be any need to incur legal fees even if you choose to pursue them via court?

Voyager2002

cumbrianmale said:

eskbanker said:

cumbrianmale said:

eskbanker said:

cumbrianmale said:

eskbanker said:

cumbrianmale said:

I have just been denied boarding today for a ferry to the Netherlands. My passport issued 10 March 2015 and expiry 10 June 2025.

I was advised that since Brexit the EU/Shengen area no longer recognise additional months that were previously added to your expiry date for renewals pre 2018.

That latter sentence isn't really true, as explained upthread, but your passport entitles you to enter the EU before 10 March (ten years from issue), as long as you also leave the EU by that same date (coincidentally, three months before expiry).  Were you asked when you were planning to return?

My return departure was 26 February.

....in which case you shouldn't have been denied passage, unless the ferry company has any more onerous stipulations above and beyond the actual legal requirements.  Worth a complaint and refund (at least)!

They are allowing us to rebook at a latter date. They moved our booking to November and we just have to contact them when we wish to travel and obviously pay any price difference.

It's the consequential losses. I booked everything myself and the hotel stay and museum tickets are all non refundable. Also my travel insurance doesn't cover denied boarding just medical or work related cancellations or curtailment.

Have they accepted that you were entitled to travel on that passport?  If so, I think you'd have a decent argument that they should accept the financial consequences of their wrongful actions....

No they just offered to rebook. I'm out about €225 for the bookings but it will cost me more in legal fees to argue the point. 

If you send a proper 'letter before action' demonstrating that you know what you are talking about, they will probably meet your reasonable losses. If it did go to court you would win, and they would have to pay all your legal costs.

Do check if your home insurance includes any kind of legal cover: even telephone legal advice is probably all that you need.

cumbrianmale

I have sent a message to the Netherlands Embassy seeking clarification on whether my passport would have been accepted for entry. Once I get a reply I can submit a complaint and claim for consequential losses. I would think I could also use the small claim track if needed.

la531983

Also contact Simon Calder, he has a proper bee in his bonnet at the moment on this issue (and rightly so).

Voyager2002

cumbrianmale said:

I have sent a message to the Netherlands Embassy seeking clarification on whether my passport would have been accepted for entry. Once I get a reply I can submit a complaint and claim for consequential losses. I would think I could also use the small claim track if needed.

Don't wait for a reply. The rules are very clear.

katejo

cumbrianmale said:

I have just been denied boarding today for a ferry to the Netherlands. My passport issued 10 March 2015 and expiry 10 June 2025.

I was advised that since Brexit the EU/Shengen area no longer recognise additional months that were previously added to your expiry date for renewals pre 2018.

Incorrect! It was fine provided that you were due to return by March 10th (3 months before the expiry). You said Feb 26th to return.

mtc95

la531983 said:

Also contact Simon Calder, he has a proper bee in his bonnet at the moment on this issue (and rightly so).

Yes, he has just written about another similar case.

https://www.independent.co.uk/travel/news-and-advice/passport-brexit-klm-denied-boarding-paris-b2702858.html

It's hard to believe that travel staff are still getting this wrong.