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  • Rob5342
    Rob5342 Posts: 2,425 Forumite
    1,000 Posts Third Anniversary Name Dropper
    WillPS said:
    Have you checked if you can post the cash to your bank? I believe Monzo offer this feature. I’d just make sure it’s tracked and you get insurance from your delivery courier though.

    I've never seen a bank advise this as a method of cash deposit, for obvious reasons, and most postal services either refuse to carry it or at the least refuse to cover it in the case of loss.
    I'm 100% sure I saw it somewhere, but it's maybe long gone. I'm unsure if they put a limit on it however. Never mind.
    You can pay in cash at a paypoint (with a fee), and post cheques to them. I've never heard of them accepting cash by post
  • Thank you everyone. In the end I did manage to catch the bank open and used the ATM.  I will probably still try the post office if the hours are better.  The cash was from elderly parents that can’t use digital services.
  • Barkin
    Barkin Posts: 771 Forumite
    500 Posts Second Anniversary Name Dropper
    JLMartin said:
    The cash was from elderly parents that can’t use digital services.
    My octogenarian mum's the same. Rather than cash (why would she want to traipse somewhere to get cash?) she gives me a cheque, which I deposit with my mobile app. 
  • Rob5342
    Rob5342 Posts: 2,425 Forumite
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    Why can't they use digital services? 
  • Zanderman
    Zanderman Posts: 4,883 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Rob5342 said:
    Why can't they use digital services? 
    Not really a relevant question is it? 

    But lots of people don't and lots of people can't. 

    According to the governments Communications and Digital Committee (reporting in June 2023):
    • 2.4m people are still unable to complete a single basic digital task to get online.
    • 5m workers will be acutely under skilled in basic digital skills by 2030.
    • 1.7m households have no broadband or mobile internet access.
    So not particularly unusual for one elderly couple.

    https://committees.parliament.uk/committee/170/communications-and-digital-committee/news/196028/the-government-has-no-credible-strategy-to-tackle-digital-exclusion
  • boingy
    boingy Posts: 1,918 Forumite
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    Rob5342 said:
    Why can't they use digital services? 
    Because some people choose not to or just prefer to stick with what they know.

    My mum is happy online reading stuff and playing games but still prefers banking in person and using cheques. She keeps track of her money in a spreadsheet and could easily cope with banking online but chooses not to. 
  • Yes sometimes they give me cheques which would be easier but on this occasion it was cash. Anyway it’s all sorted now.  They can do some things online but they refuse to use digital banking. 
  • Rob5342
    Rob5342 Posts: 2,425 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Zanderman said:
    Rob5342 said:
    Why can't they use digital services? 
    Not really a relevant question is it? 
    It is relevant as a thread has been running for three weeks over something that could have been done in 30 seconds. I just wondered if there was a reason they genuinely couldn't use online banking or if they were simply choosing not too.
  • MACKEM99
    MACKEM99 Posts: 1,067 Forumite
    1,000 Posts Fifth Anniversary Name Dropper
    eskbanker said:
    Post office, automated supermarket checkouts and other banks were all suggested last time OP sounded off about this last year....

    https://forums.moneysavingexpert.com/discussion/6432210/cash
    Make sure they don't use the horizon system!
  • WillPS
    WillPS Posts: 5,162 Forumite
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    edited 12 February 2024 at 11:19AM
    MACKEM99 said:
    eskbanker said:
    Post office, automated supermarket checkouts and other banks were all suggested last time OP sounded off about this last year....

    https://forums.moneysavingexpert.com/discussion/6432210/cash
    Make sure they don't use the horizon system!

    So don't use a Post Office then, you're saying? Doesn't feel like the kindest course of action for subpostmasters.
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