Price has plummeted since purchase, anything I can do?

Aylesbury_Duck

Veteransaver said:

If you've used it, can you buy another at the discounted price and send the new one back again but using the old receipt, assuming you can get a full refund in cash of course rather than a voucher.

Isn't that fraudulent?

ArbitraryRandom

And (even if it's not) given this is a change of mind return, the timeframe to order/receive/return could be problematic. 

Alderbank

Aylesbury_Duck said:

Veteransaver said:

If you've used it, can you buy another at the discounted price and send the new one back again but using the old receipt, assuming you can get a full refund in cash of course rather than a voucher.

Isn't that fraudulent?

The OP buys two identical kitchen appliances from Very, paying the full asking price each time.
The OP returns one of the appliances under the agreed T&Cs of the sale.

Doesn't sound fraudulent to me.

Here's the Fraud Act 2006. It's your claim. Which bit do you think the OP is breaching?

https://www.legislation.gov.uk/ukpga/2006/35/contents

Okell

Alderbank said:

Aylesbury_Duck said:

Veteransaver said:

If you've used it, can you buy another at the discounted price and send the new one back again but using the old receipt, assuming you can get a full refund in cash of course rather than a voucher.

Isn't that fraudulent?

The OP buys two identical kitchen appliances from Very, paying the full asking price each time.
The OP returns one of the appliances under the agreed T&Cs of the sale.

Doesn't sound fraudulent to me.

Here's the Fraud Act 2006. It's your claim. Which bit do you think the OP is breaching?

https://www.legislation.gov.uk/ukpga/2006/35/contents

How about s2?

The OP has used item A and is not entitled to return it at all.

The OP buys item B at a lower price than item A, and returns item B under the more expensive receipt for item A, thereby gaining by refund the difference in price between item A and item B.

The OP is gaining a refund they are not entitled to (because they aren't entitled to any refund for item A that they have used) by returning item B under the more expensive receipt for item A.

That sounds a lot like a false representation to me.

Nothing wrong with the OP returning item B under the cheaper receipt for item B, but they wouldn't be making a fraudulent gain in that case, would they?

Okell

Veteransaver said:

If you've used it, can you buy another at the discounted price and send the new one back again but using the old receipt, assuming you can get a full refund in cash of course rather than a voucher.

For clarity...

SteveJW

Do Very offer a price match, if so does it apply against themselves

Last year purchased a TV from Richer Sounds two weeks later they reduced price by £40, emailed them quoting their terms and conditions, think its 30 days price match.

Within 2 days  received £40

the_lunatic_is_in_my_head

Okell said:

The OP has used item A and is not entitled to return it at all.

OP could still cancel the contract, although if the retailer's terms are correct, may face a reduction in the value.

If the retailer's terms aren't correct they'd be entitled to a full refund but will likely face resistance.  

In terms of ordering B and returning it against the order for A I think it's obvious that, whilst people probably do do things like this, it's not a proper thing to do.

Ultimately if OP doesn't get a second voucher the difference is only £25 and the maths suggests delivery is a fiver so it would be a lot of trouble over £20 and probably best put down as you win some lose some. 

If OP has another 20% voucher then the difference is £50 but diminished value will eat most of that up, or arguing with a retailer who doesn't comply and insists cancellation returns are unused probably doesn't justify the headache. 

DullGreyGuy

Jonboy_1984 said:

DullGreyGuy said:

sheramber said:

But returning it and buying again the OP would not get the 20% discount for a first order.

Depends on how good Very are at stopping people having more than one account. Have known other stores that just check email so as long as you have a new email each time you can get the 10% introductory discount each time. 

By the looks of it return and rebuy may be cheaper than the OP got it for anyway so it comes down to return postage costs and if the OP is bothered for the hassle for the sake of a few pounds if they have to pay postage and cannot get the discount again. 

Very hard credit check new account holders on setup, as they are a catalog store based on credit by default.

As far as I am aware there is only hard or soft searches not "very hard" 

I know Very offer credit accounts which naturally will have credit checks but thought they also offered normal PAYG accounts (we did in the 90s as a catalogue company) which avoid a credit check if you don't want one or were offered to those that failed the credit check. 

Marvel1

Bad timing, I have a few games on my Amazon wishlist, waiting for the price to drop to a suitable level.  Started at £50, few weeks ago dropped to £25 - didn't buy, around 3 weeks ago £35, today £50.

Example 2: Setting my parents with a new Broadband provider, seen Topcashback offer £90.00, thought sort them out when I'm there next - need their card details.  2 days later went there to sort it, lucky as when I attempted to do it, it was going to expire at 23:59.  Today it's now only £50.00 cashback.

Myself personally, I never look back at the price after ordering - I was happy at the time to make the purchase.

jon81uk

DullGreyGuy said:

Jonboy_1984 said:

DullGreyGuy said:

sheramber said:

But returning it and buying again the OP would not get the 20% discount for a first order.

Depends on how good Very are at stopping people having more than one account. Have known other stores that just check email so as long as you have a new email each time you can get the 10% introductory discount each time. 

By the looks of it return and rebuy may be cheaper than the OP got it for anyway so it comes down to return postage costs and if the OP is bothered for the hassle for the sake of a few pounds if they have to pay postage and cannot get the discount again. 

Very hard credit check new account holders on setup, as they are a catalog store based on credit by default.

As far as I am aware there is only hard or soft searches not "very hard" 

I know Very offer credit accounts which naturally will have credit checks but thought they also offered normal PAYG accounts (we did in the 90s as a catalogue company) which avoid a credit check if you don't want one or were offered to those that failed the credit check. 

Very in that sentance is the name of the company, not the type of credit search.
So should read. Very (the company) hard credit check new account holders on setup, as they are a catalog store based on credit by default.