Help with returning a Green Motion Hire Car
Returning a Green Motion Hire Car, any tips?
So we’ve had a bit of a nightmare with our hire car that we are returning after the weekend.
As soon as we drove it out of the city and on to a motorway it started making a weird noise. We stopped at a service station, called the location where we picked up the car, they were incredibly rude, refused to help, referred us to the paperwork, wouldn’t give us the number to call for the breakdown service and accused us of damaging the car. Then hung up on us.
We got the RAC out, who repaired the undertray that was hanging off the car with cable ties and wrote a report saying this was damage wasn’t due to an impact and likely to have been like this for a while.
There are other issues, like the tyres are barely legal and there is a slow puncture in one of the tyres (I don’t want to report these as they will just argue that these issues weren’t there when I picked up the car).
Now I know that I’m going to get clobbered for the under tray, as presumably calling out the RAC will be registered on my hire now.
Are there any tips for what I should do when I return the car. I’m thinking at very least I should walk around the car with the person who checks it and agree that there is no damage to the car? Other hire companies that I’ve used in the past I’ve just dropped a car off and left them to check it without any issues, I don’t have this faith in Green Motion.
I hope I’m not being paranoid but I’ve read some horror stories about Green Motion, especially the recent article in The Guardian. Link below.
Any help is greatly recieved.
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