Poundland Robbery! Spent £6.00. Charged £7.50 by my bank!

pumpkin89

YoungBlueEyes said:

Sorry my post wasn't all that clear now I read it again.  I meant the shop/chain gets a kickback rather than the till person. So they get a few pence in the pound of every donation that goes through. Maybe.

That is true.  The charity donation is integrated into the PED (the machine where you enter your PIN number) rather than the POS (the till system), which is why it doesn't usually appear on the receipt.  Generally the PED software is provided by a third party company and they will give a small % (less than one penny in the pound) back to the retailer.  There's often a clause that says this has to be donated to a charity of the retailer's choice but that does provide tax benefits.

YoungBlueEyes

dealyboy said:

@YoungBlueEyes said:

Sorry my post wasn't all that clear now I read it again.  I meant the shop/chain gets a kickback rather than the till person. So they get a few pence in the pound of every donation that goes through. Maybe.

... Thanks YBE I don't think your wrong ... however I think till colleagues would be 'rated' on performance via targets set by store management in their start of shift "huddles", which are very important.

If you haven't been in retail you would be amazed at the tactics and pressure to achieve results. It is generally only the managers and above who receive financial incentives, but there are many freebies and discounts around for selling orientated retailers.

I was in Tescos for a lot of years, but that was a lot of years ago. It was in the days of - we've got a job vacancy here and this is the pa. Ooh I can do that job. Turn up and do job and get paid. The end.

Seems more and more like that ship has sailed.

Rosa_Damascena

YoungBlueEyes said:

dealyboy said:

@YoungBlueEyes said:

Sorry my post wasn't all that clear now I read it again.  I meant the shop/chain gets a kickback rather than the till person. So they get a few pence in the pound of every donation that goes through. Maybe.

... Thanks YBE I don't think your wrong ... however I think till colleagues would be 'rated' on performance via targets set by store management in their start of shift "huddles", which are very important.

If you haven't been in retail you would be amazed at the tactics and pressure to achieve results. It is generally only the managers and above who receive financial incentives, but there are many freebies and discounts around for selling orientated retailers.

I was in Tescos for a lot of years, but that was a lot of years ago. It was in the days of - we've got a job vacancy here and this is the pa. Ooh I can do that job. Turn up and do job and get paid. The end.

Seems more and more like that ship has sailed.

Things are different now. With so much choice available, the focus is on differentials such as CS to secure loyalty an ultimately sales. Which in itself is not a bad thig but as with everything, targets focus the mind to the extent of driving the wrong behaviour.

Grumpy_chap

Mnoee said:

I just wouldn't assume it's all poundland (and others!) being evil

I am sure the shops are well-meaning when they try to solicit the charity donations at the till, but I think it is quite dangerous the way it is administered.

I have noticed that Tesco offer to "round up" the bill when using the self-service machines and the "round up" button is far more prominent than the "no thanks" button.  If you are in a hurry, you could get unwittingly caught out.  (It is the retail equivalent of the big green "accept all cookies" button or the small and obscure "essential cookies only" option.)

The amount of the round up can be disproportionately high.  A newspaper for £1.40 will be offered to "round up for charity" to £2.  That's another 60 pence, almost half the original purchase again.

Finally, Tesco then have the cheek to display a poster with the value that the store donated to charity through round up and the collection boxes.  It was not the store that did the donating, but the customers.

la531983

I have just been in my local Poundland, spent £11, and the suggested donation that came up on the pin pad was only 25p. So no idea where £1.50 has come from.

HillStreetBlues

la531983 said:

I have just been in my local Poundland, spent £11, and the suggested donation that came up on the pin pad was only 25p. So no idea where £1.50 has come from.

Is donation based on the products you buy?  if not that could be the next step.

PLRFD

No I don’t think it is.