Vodafone Broadband - Claiming voucher

PennyPincher69

I signed up with Vodafone in June 2023 for their Full Fibre 500 deal, with a "reward" to be claimed a few months after connection. 
My connection was late June 2023 so by my reckoning I should have received a "Claim Reward" email last month - so far I have received nothing. 
My question is: From whom does the rewards email come - Vodafone (I would have thought) or is it from MSE, given that the deal was through this website?

Thanks in advance for any insight!

QrizB

PennyPincher69 said:

My question is: From whom does the rewards email come - Vodafone (I would have thought) or is it from MSE, given that the deal was through this website?

In my limited experience, it doesn't come from either of those. It comes from a third party like Giftcloud.

This short thread might help:

https://forums.moneysavingexpert.com/discussion/6474878/giftcloud-vodaphone

The OP of that thread seems a bt confused but MSE_James has replied with the relevant info.