HSBC down

[Deleted User]

KxMx said:

I did question their wisdom a few years ago when HSBC basically forced a digital secure key onto all app users. Previously with a physical secure key you could still use online banking when the app was down. Now it's app/digital or online/physical. 

The digital version can work without data (just like the physical version) so unsure that your point has any merit. 

[Deleted User]

EnPointe said:

Lions_89 said:

EnPointe said:

Lions_89 said:

The system has never been the same since they split and made HSBC UK. The app
changed and the new one had less features. I was overseas recently and attempted to use an HSBC branch, it was no use other than withdrawing like a generic atm.

 the  HSBC UK app  has increased functionality IMO  compared to the old HSBC app 

What does IMO mean?

I don’t know about now, it was many years ago, but it certainly didn’t when it was first released.

the Original HSBC  apps were quite poor,  didn;t have cheque  paying  in by image facility, still doesn;t have 'code for  cash from an atm without a card' but can do a lot of  things via the app or from webpages launched by the app.

Code for cash isn't industry wide plus isn't a LINK service so would only be possible at HSBC ATMs.