Parking ticket issued by Smart Parking scum bags

Coupon-mad

Steveyg777 said:

I've received the N1SDT claim form. Looking at the 'newbie' sticky, I couldn't locate any guidance for this next stage. 

That's odd. It's right there and so is the Template Defence thread.

Le_Kirk

Instructions are on the N1SDT form: -

You must send or submit either the completed acknowledgment of service form or a defence to the court within 14 days of the date of service. If you send or submit the acknowledgment of service you must send or submit a defence to the court to arrive no later than 28 days from the date of service. Date of service is five days after date of issue.

If you post your date of issue from the top right of the form, I can give you the dates for AoS and defence. 

Steveyg777

ok. my issue date was 22nd december 2025.

I'm trying to get through all the instructions but, to be honest, i'm really not sure i can come up with the correct defense because my brain melts every time i try to bear in mind all the clauses and convoluted instructions - don't misunderstand me, i am very much grateful for your help and guidance, it could be that (I'm 99% sure i've got some adhd and autism) it is just overloading my mind in a desparate attempt to follow things perfectly and it leaves me feeling like a confused zombie. at least for people like myself, i think the instructions could really do with restructuring so they are more systematic with sub-sections outlined more clearly or something? just trying to provide postive feedback as to how people could find this process more clear and easy to follow. maybe it's just me, but i can imagine there are people who will come here and english isn't even their first language and will just be lost in the instructions.

hopefully you don't take offence and can see that i am trying to describe my experience and you may see how the instructions could benefit from revising structurally (maybe with a Process flow diagram)?

anyway, i will try to draft a defence and hope i can get the help i need to nail this swine once and for all.

Gr1pr

If the claim is from Smart Parking via DCB Legal, you use the bespoke Smart Parking DCB Legal 11 paragraph defence in the Smart parking group thread by member sluzz

No need to draft anything at all

Copy and paste the 11 paragraphs into the defence box on MCOL,  save,  submit 

Job done 

The process doesn't change,  but the advice used is different due to several parameters

The actual process is already in the 8 steps in the defence template thread 

Steveyg777

"Copy and paste the 11 paragraphs into the defence box on MCOL,  save,  submit" I'm glad you mentioned this as i hadn't even seen that - thank you.

so ill be sending this as my defence, correct?: (From this link https://forums.moneysavingexpert.com/discussion/comment/81766214/#Comment_81766214)

1. The Claimant’s sparse case lacks specificity and does not comply with CPR 16.4, 16PD3 or 16PD7, failing to 'state all facts necessary for the purpose of formulating a complete cause of action'. The added costs/damages are an attempt at double recovery of capped legal fees (already listed in the claim) and are not monies genuinely owed to, or incurred by, this Claimant. The claim also exceeds the Code of Practice (CoP) £100 parking charge ('PC') maximum. Exaggerated claims for impermissible sums are good reason for the court to intervene. Whilst the Defendant reserves the right to amend the defence if details of the contract are provided, the court is invited to strike out the claim using its powers under CPR 3.4.

2. The allegation(s) and heads of cost are vague and liability is denied for the sum claimed, or at all. At the very least, interest should be disallowed; the delay in bringing proceedings lies with the Claimant. This also makes retrieving material documents/evidence difficult, which is highly prejudicial. The Defendant seeks fixed costs (CPR 27.14) and a finding of unreasonable conduct and further costs (CPR 46.5). The Defendant has little recollection of events, save as set out below and to admit that they were the registered keeper.

3. The Defendant is unable to recall who may have been driving on an unremarkable date and unspecified time and no evidence has been produced. There can be no 'keeper liability' in this case. Research has proved that this Claimant has never used the provisions of Schedule 4 of the POFA 2012 and they know, or should know, that they cannot hold registered keepers liable.

4.   The solicitor signatory of the statement of truth is knowingly or negligently misleading the court and Defendant by citing that law. Further, this claim includes fake (double recovery) 'damages' and pre-loaded interest. S69 of the County Courts Act 1984 grants courts a discretionary power to award simple interest but this POC assumes 8% interest (calculated on the whole enhanced quantum from an unspecified date) on the top line of the sum claimed, unjustly enriching them or DCB Legal in bulk, on every undefended claim. This conduct is an abuse of the court process. The Claimant has not applied for relief from sanctions to amend the POC.

4.1.  The Defendant asks that, if this claim is not struck out for the various listed abuses, the allocating Judge may recognise this pattern as systemic wholly unreasonable conduct, and might issue special directions, stating that (in the event that this Claimant follows the usual course of abusing the court system then discontinuing to avoid hearings) the Defendant's costs be payable by the Claimant on the indemnity basis, without need for an application.

5. It is neither admitted nor denied that a term was breached but to form a contract, there must be an offer, acceptance, and valuable consideration (absent in this case). The Consumer Rights Act 2015 (s71) mandates a 'test of fairness' duty on Courts and sets a high bar for prominence of terms and 'consumer notices'. Paying regard to Sch2 (examples 6, 10, 14 & 18), also s62 and the duties of fair, open dealing/good faith, the Defendant notes that this Claimant reportedly uses unclear (unfair) terms/notices. On the limited information given, this case looks no different. The Claimant is put to strict proof with contemporaneous photographs.

6. DVLA keeper data is only supplied on the basis of prior written landowner authority. The Claimant (an agent) is put to strict proof of their standing to sue and the terms, scope and dates of the landowner agreement, including the contract, updates, schedules and a map of the site boundary set by the landowner (not an unverified Google Maps aerial view).

7. To impose a PC, as well as a breach, there must be: (i) a strong 'legitimate interest' extending beyond compensation for loss, and (ii) 'adequate notice' (prominence) of the PC and any relevant obligation(s). None of which have been demonstrated. This PC is a penalty arising as a result of a 'concealed pitfall or trap', poor signs and covert surveillance, thus it is fully distinguished from ParkingEye v Beavis [2015] UKSC67.

8. Attention is drawn to (i) paras 98, 100, 193, 198 of  Beavis (an £85 PC comfortably covered all letter chain costs and generated a profit shared with the landowner) and also to (ii) the binding judgment in ParkingEye v Somerfield Stores ChD [2011] EWHC 4023(QB) which remains unaffected by Beavis and stands as the only parking case law that deals with costs abuse. HHJ Hegarty held in paras 419-428 (High Court, later ratified by the CoA) that 'admin costs' inflating a £75 PC (already increased from £37.50) to £135 were disproportionate to the minor cost of an automated letter-chain and 'would appear to be penal'.

9. The Parking (Code of Practice) Act will curb rogue conduct by operators and their debt recovery agents (DRAs). The Government recently launched a Public Consultation considered likely to bring in a ban on DRA fees, which a 2022 Minister called ‘extorting money from motorists’. They have identified in July 2025: 'profit being made by DRAs is significantly higher than ... by parking operators' and 'the high profits may be indicative of these firms having too much control over the market, thereby indicating that there is a market failure'.

10. Pursuant to Sch4 of the Protection of Freedoms Act 2012 ('POFA') the claim exceeds the maximum sum and is unrecoverable: see Explanatory Note 221: 'The creditor may not make a claim against the keeper ... for more than the amount of the unpaid parking related charges as they stood when the notice to the driver was issued (para 4(5))'. Late fees (unknown to drivers, not specified on signs) are not 'unpaid parking related charges'. They are the invention of 'no win no fee' DRAs. Even in the (unlikely) event that the Claimant complied with the POFA and CoP, there is no keeper liability law for DRA fees.

11. This claim is an utter waste of court resources and it is an indication of systemic abuse that parking cases now make up a third of all small claims. False fees fuel bulk litigation that has overburdened HMCTS. The most common outcome of defended cases is late discontinuance, making Claimants liable for costs (r.38.6(1)). Whilst this does not 'normally' apply to the small claims track (r.38.6(3)) the White Book has this annotation: 'Note that the normal rule as to costs does not apply if a claimant in a case allocated to the small claims track serves a notice of discontinuance although it might be contended that costs should be awarded if a party has behaved unreasonably (r.27.14(2)(dg))'.

Statement of Truth

I believe that the facts stated here are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.I believe that the facts stated in this witness statement are true. I understand that proceedings for contempt of court may be brought against anyone who makes, or

causes to be made, a false statement in a document verified by a statement of truth without an honest belief in its truth.

Defendant’s signature:

Date:

and that's all i have to do for now? - just:
send defense via mcol
ignore claimants q&a thing
answer any DQ
wait, right?

Coupon-mad

I hate flow diagrams and similar pictorial rubbish so I will never do one for this process.

There aren't any convoluted instructions.

Lots of people with ADHD and/or for whom English isn't their first language do very well and easily win their cases by using a template Defence. Yours is even easier as it is copy & paste.

Now you have found the Smart Parking Group thread you won't need any more help and we'll see you in the Summer, once you have sailed through the easy 'first 8 steps' in the Template Defence thread where it's all covered.

just:
send defense via mcol
ignore claimants q&a thing
answer any DQ
wait, right? 

Yes. Easy innit?! Except you have copied the statement of truth twice (it isn't added at all) and of course, no signature is needed on MCOL either.

We will see you when you get your Discontinuance in the Summer/Autumn.

Steveyg777

ok thanks. so I'm guessing I'm not supposed to put in a counterclaim? - tempting because of all the stress they have put me through and the unlawful BS they bully people with. These idiots should be in prison! 

i didn't find guidance on the defence submission, the 8 steps just say what the steps of the process are so I'm just guessing the right choices to make on the defence step.

Coupon-mad

Obviously no counterclaim. If it was one of the steps it would say so.

Gr1pr

Steveyg777 said:

1. The Claimant’s sparse case lacks specificity and does not comply with CPR 16.4, 16PD3 or 16PD7, failing to 'state all facts necessary for the purpose of formulating a complete cause of action'. The added costs/damages are an attempt at double recovery of capped legal fees (already listed in the claim) and are not monies genuinely owed to, or incurred by, this Claimant. The claim also exceeds the Code of Practice (CoP) £100 parking charge ('PC') maximum. Exaggerated claims for impermissible sums are good reason for the court to intervene. Whilst the Defendant reserves the right to amend the defence if details of the contract are provided, the court is invited to strike out the claim using its powers under CPR 3.4.

2. The allegation(s) and heads of cost are vague and liability is denied for the sum claimed, or at all. At the very least, interest should be disallowed; the delay in bringing proceedings lies with the Claimant. This also makes retrieving material documents/evidence difficult, which is highly prejudicial. The Defendant seeks fixed costs (CPR 27.14) and a finding of unreasonable conduct and further costs (CPR 46.5). The Defendant has little recollection of events, save as set out below and to admit that they were the registered keeper.

3. The Defendant is unable to recall who may have been driving on an unremarkable date and unspecified time and no evidence has been produced. There can be no 'keeper liability' in this case. Research has proved that this Claimant has never used the provisions of Schedule 4 of the POFA 2012 and they know, or should know, that they cannot hold registered keepers liable.

4.   The solicitor signatory of the statement of truth is knowingly or negligently misleading the court and Defendant by citing that law. Further, this claim includes fake (double recovery) 'damages' and pre-loaded interest. S69 of the County Courts Act 1984 grants courts a discretionary power to award simple interest but this POC assumes 8% interest (calculated on the whole enhanced quantum from an unspecified date) on the top line of the sum claimed, unjustly enriching them or DCB Legal in bulk, on every undefended claim. This conduct is an abuse of the court process. The Claimant has not applied for relief from sanctions to amend the POC.

4.1.  The Defendant asks that, if this claim is not struck out for the various listed abuses, the allocating Judge may recognise this pattern as systemic wholly unreasonable conduct, and might issue special directions, stating that (in the event that this Claimant follows the usual course of abusing the court system then discontinuing to avoid hearings) the Defendant's costs be payable by the Claimant on the indemnity basis, without need for an application.

5. It is neither admitted nor denied that a term was breached but to form a contract, there must be an offer, acceptance, and valuable consideration (absent in this case). The Consumer Rights Act 2015 (s71) mandates a 'test of fairness' duty on Courts and sets a high bar for prominence of terms and 'consumer notices'. Paying regard to Sch2 (examples 6, 10, 14 & 18), also s62 and the duties of fair, open dealing/good faith, the Defendant notes that this Claimant reportedly uses unclear (unfair) terms/notices. On the limited information given, this case looks no different. The Claimant is put to strict proof with contemporaneous photographs.

6. DVLA keeper data is only supplied on the basis of prior written landowner authority. The Claimant (an agent) is put to strict proof of their standing to sue and the terms, scope and dates of the landowner agreement, including the contract, updates, schedules and a map of the site boundary set by the landowner (not an unverified Google Maps aerial view).

7. To impose a PC, as well as a breach, there must be: (i) a strong 'legitimate interest' extending beyond compensation for loss, and (ii) 'adequate notice' (prominence) of the PC and any relevant obligation(s). None of which have been demonstrated. This PC is a penalty arising as a result of a 'concealed pitfall or trap', poor signs and covert surveillance, thus it is fully distinguished from ParkingEye v Beavis [2015] UKSC67.

8. Attention is drawn to (i) paras 98, 100, 193, 198 of  Beavis (an £85 PC comfortably covered all letter chain costs and generated a profit shared with the landowner) and also to (ii) the binding judgment in ParkingEye v Somerfield Stores ChD [2011] EWHC 4023(QB) which remains unaffected by Beavis and stands as the only parking case law that deals with costs abuse. HHJ Hegarty held in paras 419-428 (High Court, later ratified by the CoA) that 'admin costs' inflating a £75 PC (already increased from £37.50) to £135 were disproportionate to the minor cost of an automated letter-chain and 'would appear to be penal'.

9. The Parking (Code of Practice) Act will curb rogue conduct by operators and their debt recovery agents (DRAs). The Government recently launched a Public Consultation considered likely to bring in a ban on DRA fees, which a 2022 Minister called ‘extorting money from motorists’. They have identified in July 2025: 'profit being made by DRAs is significantly higher than ... by parking operators' and 'the high profits may be indicative of these firms having too much control over the market, thereby indicating that there is a market failure'.

10. Pursuant to Sch4 of the Protection of Freedoms Act 2012 ('POFA') the claim exceeds the maximum sum and is unrecoverable: see Explanatory Note 221: 'The creditor may not make a claim against the keeper ... for more than the amount of the unpaid parking related charges as they stood when the notice to the driver was issued (para 4(5))'. Late fees (unknown to drivers, not specified on signs) are not 'unpaid parking related charges'. They are the invention of 'no win no fee' DRAs. Even in the (unlikely) event that the Claimant complied with the POFA and CoP, there is no keeper liability law for DRA fees.

11. This claim is an utter waste of court resources and it is an indication of systemic abuse that parking cases now make up a third of all small claims. False fees fuel bulk litigation that has overburdened HMCTS. The most common outcome of defended cases is late discontinuance, making Claimants liable for costs (r.38.6(1)). Whilst this does not 'normally' apply to the small claims track (r.38.6(3)) the White Book has this annotation: 'Note that the normal rule as to costs does not apply if a claimant in a case allocated to the small claims track serves a notice of discontinuance although it might be contended that costs should be awarded if a party has behaved unreasonably (r.27.14(2)(dg))'

Just the above,  nothing else, no counter claim, no revenge , you wont win citing stress etc, don't waste your money