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EDF IHD problems

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2

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  • IHD problem - possible solution
    For some weeks I have had a problem with the IHD failing to connect, went through all the online help and multiple emails with EDF. They commented that unit difficult to replace as no fault can be witnessed.

    Decided to try and connect to the display by WiFi, to see if I could examine the firmware

    Using Samsung phone I searched for display on WiFi, nothing showing.
    Then went to the WiFi direct connection option and selected search for devices - within a few seconds the device displayed Electricity current usage, after a minute or so the complete data was available.
    Seems this "woke" the unit and as the only available, viable, signal was from the smart meter it connected.
    The display was at least 10 meters from the smart meter, previous attempts had the unit directly on the meter.

    If anyone wishes to try the same method - Android version only

    Ensure unit charged, for surety connected to mains supply

    Ensure phone is close to display and the display is within meter range

    On phone goto Settings
    Open -Connections
    Wi-Fi
    Click on 3 dots in right top corner
    Select Wi-Fi Direct
    The phone will attempt to connect to any device with Wi-Fi Direct

    It was at this point that the IHD Connected to the Smart meter



  • MattMattMattUK
    MattMattMattUK Posts: 11,139 Forumite
    10,000 Posts Fourth Anniversary Name Dropper
    TomCz said:
    IHD problem - possible solution
    For some weeks I have had a problem with the IHD failing to connect, went through all the online help and multiple emails with EDF. They commented that unit difficult to replace as no fault can be witnessed.

    Decided to try and connect to the display by WiFi, to see if I could examine the firmware

    Using Samsung phone I searched for display on WiFi, nothing showing.
    Then went to the WiFi direct connection option and selected search for devices - within a few seconds the device displayed Electricity current usage, after a minute or so the complete data was available.
    Seems this "woke" the unit and as the only available, viable, signal was from the smart meter it connected.
    The display was at least 10 meters from the smart meter, previous attempts had the unit directly on the meter.

    If anyone wishes to try the same method - Android version only

    Ensure unit charged, for surety connected to mains supply

    Ensure phone is close to display and the display is within meter range

    On phone goto Settings
    Open -Connections
    Wi-Fi
    Click on 3 dots in right top corner
    Select Wi-Fi Direct
    The phone will attempt to connect to any device with Wi-Fi Direct

    It was at this point that the IHD Connected to the Smart meter
    Smart meters and/or IHDs do not use WiFi at all. Please do not post made up misinformation. 
  • mmmmikey
    mmmmikey Posts: 2,311 Forumite
    Part of the Furniture 1,000 Posts Homepage Hero Name Dropper
    TomCz said:
    IHD problem - possible solution
    For some weeks I have had a problem with the IHD failing to connect, went through all the online help and multiple emails with EDF. They commented that unit difficult to replace as no fault can be witnessed.

    Decided to try and connect to the display by WiFi, to see if I could examine the firmware

    Using Samsung phone I searched for display on WiFi, nothing showing.
    Then went to the WiFi direct connection option and selected search for devices - within a few seconds the device displayed Electricity current usage, after a minute or so the complete data was available.
    Seems this "woke" the unit and as the only available, viable, signal was from the smart meter it connected.
    The display was at least 10 meters from the smart meter, previous attempts had the unit directly on the meter.

    If anyone wishes to try the same method - Android version only

    Ensure unit charged, for surety connected to mains supply

    Ensure phone is close to display and the display is within meter range

    On phone goto Settings
    Open -Connections
    Wi-Fi
    Click on 3 dots in right top corner
    Select Wi-Fi Direct
    The phone will attempt to connect to any device with Wi-Fi Direct

    It was at this point that the IHD Connected to the Smart meter
    Smart meters and/or IHDs do not use WiFi at all. Please do not post made up misinformation. 

    Hi @TomCz and welcome to the forum - an unfortunate response to your first post :-)

    Hi @MattMattMattUK you're right about the WiFi of course but to be fair I do think your response is a bit sharp - something I have been guilty of on more than one occasion. It's as likely to be a coincidence that has fooled @TomCz into thinking he has a solution as something he has made up. He does start his post by describing it as a possible solution. Hope you take this response in the spirit it is intended and don't take offence :-) Mike.

  • SAC2334
    SAC2334 Posts: 867 Forumite
    500 Posts Third Anniversary Name Dropper
    My IHD consumes 11 watts  24 hours a day .
    On Octopus Agile some half hour segments can be as high as over 65p a kwh .I have learnt all I need to know from the IHD in how much individual appliances  run in watts so its done its job and is no longer needed .
    Octopus Compare is more useful to  check cost in pence  per half hour and watts used than the IHD taking up plug space 
  • MeteredOut
    MeteredOut Posts: 3,037 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 23 October 2024 at 11:26AM
    SAC2334 said:
    My IHD consumes 11 watts  24 hours a day .
    On Octopus Agile some half hour segments can be as high as over 65p a kwh .I have learnt all I need to know from the IHD in how much individual appliances  run in watts so its done its job and is no longer needed .
    Octopus Compare is more useful to  check cost in pence  per half hour and watts used than the IHD taking up plug space 
    <pedant>It consumes 11 watt/hours not 11 watts :)</pedant>

    I'm surprised an IHD consumes more than most LED bulbs every hour (assuming that's what you mean, not that is consumes 11 Wh per day). That would be 0.264 kWh/day, around 6.6p per day, £24/year at a 25p SVT. I'm going to plug mine into a monitoring plug.
  • MWT
    MWT Posts: 10,204 Forumite
    10,000 Posts Fifth Anniversary Name Dropper
    I'm surprised an IHD consumes more than most LED bulbs every hour (assuming that's what you mean, not that is consumes 11 Wh per day). That would be 0.264 kWh/day, around 6.6p per day, £24/year at a 25p SVT. I'm going to plug mine into a monitoring plug.
    Just checked my IHD (Chameleon IHD6-CAD) and I'm seeing 1W or less.

    Even allowing for inaccuracy it would be nowhere close to 11W...

  • Scot_39
    Scot_39 Posts: 3,437 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    edited 23 October 2024 at 12:57PM
    dunstonh said:
    We never got our EDF supplied IHD to work.  However, I was never going to use it as I preferred 3rd party IHDs with better data.  The third party one works fine.
    Which one do you use please? Got my IHD from EDF yesterday and it keeps dropping connection as well as telling me the usage is too high at 5p per hr. 
    My meter is in wall (cavity) mounted external door cabinet - my ihd about 3-4m away - 1 brick wall 1 - 2 wood panel internal  doors and will lose connection periodically - opening one of the internal doors wakes it up again.

    The han design a bad choice for many uk homes.  As doesn't suit c30% of properties according to one site's estimates - hence dual band for some  - and wired mains cable comms (think pkug in wi fi extenders) alt-han adaptors for larger homes and flats needed.

    https://www.smartme.co.uk/home-area-network.html

    The green amber red usage levels  - mine is so old there leds - tge panel monochrone lcd - if that's the too much power indicator - might well learn in / adapt over time.  

    The IHDs also often allow you to set a daily target - it might default to an ave it simply hasn't been able to build up yet.

    In winter my nsh turn it red initially then only amber when adapts to seeing the at peak 7kW charge power.  But it stays red when hw immersion takes that over 10kW.  For me a 3x per day occurence.


  • EssexHebridean
    EssexHebridean Posts: 24,421 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    edited 23 October 2024 at 4:11PM
    I checked my IHD on a tapo ages ago - almost too little draw to measure. :smile:

    *edit to correct typo!
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  • Scot_39
    Scot_39 Posts: 3,437 Forumite
    Ninth Anniversary 1,000 Posts Name Dropper
    mmmmikey said:
    TomCz said:
    IHD problem - possible solution
    For some weeks I have had a problem with the IHD failing to connect, went through all the online help and multiple emails with EDF. They commented that unit difficult to replace as no fault can be witnessed.

    Decided to try and connect to the display by WiFi, to see if I could examine the firmware

    Using Samsung phone I searched for display on WiFi, nothing showing.
    Then went to the WiFi direct connection option and selected search for devices - within a few seconds the device displayed Electricity current usage, after a minute or so the complete data was available.
    Seems this "woke" the unit and as the only available, viable, signal was from the smart meter it connected.
    The display was at least 10 meters from the smart meter, previous attempts had the unit directly on the meter.

    If anyone wishes to try the same method - Android version only

    Ensure unit charged, for surety connected to mains supply

    Ensure phone is close to display and the display is within meter range

    On phone goto Settings
    Open -Connections
    Wi-Fi
    Click on 3 dots in right top corner
    Select Wi-Fi Direct
    The phone will attempt to connect to any device with Wi-Fi Direct

    It was at this point that the IHD Connected to the Smart meter
    Smart meters and/or IHDs do not use WiFi at all. Please do not post made up misinformation. 

    Hi @TomCz and welcome to the forum - an unfortunate response to your first post :-)

    Hi @MattMattMattUK you're right about the WiFi of course but to be fair I do think your response is a bit sharp - something I have been guilty of on more than one occasion. It's as likely to be a coincidence that has fooled @TomCz into thinking he has a solution as something he has made up. He does start his post by describing it as a possible solution. Hope you take this response in the spirit it is intended and don't take offence :-) Mike.

    There ihds like the after market ivie bud that do use WiFi- but not afaik to talk zigbee or dual band han to meters or ihd.


  • SAC2334
    SAC2334 Posts: 867 Forumite
    500 Posts Third Anniversary Name Dropper
    edited 23 October 2024 at 4:13PM
    I checked my IHD on a tap ages ago - almost too little draw to measure. :smile:
    OK Thanks for the replies about the IHD watts usage. For years on the job meter reading people asked me what it used  and I just quoted what B Gas told me and  said at around 50 p a year .
    . I switched everything in the house off including the modem so the only thing using power was the IHD . If its way out then it can t be trusted  to be at all  accurate at least with very low watts or there is something else unknown using power .  .I have looked into buying an energy device monitor and from what I read they are not very good at measuring very low watts . I have a 400 watt halogen heater so after the hour is up I will try that too .
    So as a last resort I will try again leaving just the IHD on, nothing else , for a full hour, and see what Octopus Compare ( I am on Octopus Agile ) thinks how many  watts are  used for that hour as it measures down to three figures  ..just as an experiment .
     I m not really bothered that much as it  but its being put in a drawer anyway as I m short on plug space
    EDIT..just been around the house and everything is off except the IHD..I d forgot the microwave display which when I switched that off the IHD usage now went down from 13 w to 10 w ..is the microwave display wrong as well at 3 watts ?  .I LL leave it off for an hour to see what Octopus Compare registers between 4 pm and 5 pm .
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