Anyone else had a random water bill from Thames Water

Sheppysam

Yoges said:

I’ve spoken to one of their staff and was told they changed the billing frequency to synchronise with their meter readers. This is only a one off and will then revert to 6 monthly thereafter.

Would have been nice if that was mentioned in the covering letting though…

Not true. They are duping you. Had two bills the last 3 months!

Jonboy_1984

After originally raising this thread my next bill has recently landed 6 months later and back on the original frequency. Very impressed - the estimate was one unit out from the actual…wish our other utilities could be anywhere as close….