HSBC Advance Account - £205 Eligibility

robbo1965

Having read this thread and followed the link to the terms and conditions of the offer I phoned the call centre again speaking to a different agent everything is apparently on course for payment by 17th January having made my 5th debit card payment on 27 December. 

Organgrinder

I've just done my 5 transactions using my global money account. 5 x 50p to my Octopus Energy account.

I'm not expecting it to pay out automatically but I figure i might as well seeing as they paid out the £125 after I complained!

hotdoggity

I didn't receive my initial £125 despite fulfilling the criteria. After using the chat facility on the HSBC banking app for an hour the agent was none the wiser why I hadn't received the bonus (she tried to blag me that I had a First Direct bank account so wasn't eligible but I confirmed the T&C's stated that I was eligible as long as that account was opened before Oct 2018). The agent raised a complaint and 2 days later I received a phone call to say the reason I didn't receive the bonus was because I have held/hold an HSBC credit card and in this scenario the bonus is not paid automatically but must be done 'manually'. The full amount (£205 as I had met the criteria for the additional amount too) was paid into my Global Money account immediately. Hope that might help some applicants.

cliffclop

Got my application in on 26th Oct 2023. Didn't hear anything and eventually open the account 4th March 2024. didnt receive anything, when I rung they said they could only go from the date the account was opened. I wnt through a lot of trouble for nothing :-(