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BROADBAND

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  • 400ixl
    400ixl Posts: 4,482 Forumite
    1,000 Posts Third Anniversary Name Dropper
    The Three number will be the one associated with the sim card in the Mobile hub.
  • Rob5342
    Rob5342 Posts: 2,426 Forumite
    1,000 Posts Third Anniversary Name Dropper
    Hi,
    if you phone them you can sometimes get a reduction, maybe go for 18 months instead of 12.

    Sorry, I do not believe in begging these companies. Either they offer me the same rate as everybody else, or I walk.

    I'm the same, when it comes to the end of the contract I compare the new price to what everyone else is offering and switch to whoever is cheapest. I usually use Topcashback to get cashback for switching as well (I've got £1900 from Topcashback so far). It's quite rare that I'll stay with any supplier at the end of the contract.
  • Rob5342
    Rob5342 Posts: 2,426 Forumite
    1,000 Posts Third Anniversary Name Dropper
    RecRec said:
    Just why do the broadband providers wnat you to switch around every time your contract ends?

    It's the classic sales trick - offer a discount or special offer to hook people in and then increase the price once you have them to make a profit. Lots of people are uncomfortable switching away from what they know or feel it may be difficult or cause problems so they take advantage of them knowing they can charge more and they won't leave. It suits me though, I usually switch everything once the contract is up, so I get a nice discount funded by the people who don't switch
  • flashg67
    flashg67 Posts: 4,128 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Photogenic
    Hi, I’m new to this site so I don’t know if I’m posting in the right place but would appreciate some help if possible.
    we’ve had sky tv, phone, landline and broadband for years but recently moved to a retirement flat. We can no longer have broadband or a landline because we don’t have fibre to the flat, it stops six feet from the main front door and the management company will not allow external wires to be installed to our flat, we are first floor.
    no one will connect to copper so until 2025 when something will have to be done, we are stuck.
    my son uses Three mobile home hub and referred us to them. Not ideal, but a solution, we’ve been using them for six weeks now, since our move, it’s slow and drops frequently but we’ve no choice. Three offered a reward for referral, I’ve just received an email asking me to claim my £20 from a company called Aklamio. This all sounds very strange, is this a scam. I can’t access my three account as it keep asking for my three phone number, we kept our sky mobiles so don’t have a three phone number only the mobile hub.
    im very confused, can any one help please.
    As far as google shows, Aklamio are a valid website that companies use to handle their promotions - just don't hand over any money to them!
    I use mobile broadband successfully - you might find that another mobile network has a better signal - worth checking.  For me Vodafone is great, 3 is very poor
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