NCP help please - PCN to keeper (Doncaster East Laith Gate)

cheltenham_ross

Hi All,

you’ve helped me in the past but I need assistance again. I have a PCN for the above NCP car park. 

A few weeks ago I parked in the car park, I recall going to the machine and I have a feeling they were out of action so I used RingGo. I have equally vague recollection that RingGo wasn’t responding but cannot find any evidence I paid or tried to pay (no screenshots).

I was certain I paid, as I recall the overnight fee being quite pricey. But no evidence.

and now I have the PCN. The standard £100 reduced to £60 in 14 days spiel.

I have read the newbie thread but still need to check. Can I appeal? Should I appeal? Or am I bang to rights?

thanks all.

UncleThomasCobley

cheltenham_ross said:

Hi All,

you’ve helped me in the past but I need assistance again. I have a PCN for the above NCP car park. 

A few weeks ago I parked in the car park, I recall going to the machine and I have a feeling they were out of action so I used RingGo. I have equally vague recollection that RingGo wasn’t responding but cannot find any evidence I paid or tried to pay (no screenshots).

I was certain I paid, as I recall the overnight fee being quite pricey. But no evidence.

and now I have the PCN. The standard £100 reduced to £60 in 14 days spiel.

I have read the newbie thread but still need to check. Can I appeal? Should I appeal? Or am I bang to rights?

thanks all.

Have you tried Plan A? A complaint to the landowner and a letter to your MP requesting intervention.

Plan B is an appeal to NCP.

You can search for many cases of claims that involve failure of apps which cause PCNs. The Newbies thread gives all the advice.

Coupon-mad

cheltenham_ross said:

Hi All,

you’ve helped me in the past but I need assistance again. I have a PCN for the above NCP car park. 

A few weeks ago I parked in the car park, I recall going to the machine and I have a feeling they were out of action so I used RingGo. I have equally vague recollection that RingGo wasn’t responding but cannot find any evidence I paid or tried to pay (no screenshots).

I was certain I paid, as I recall the overnight fee being quite pricey. But no evidence.

and now I have the PCN. The standard £100 reduced to £60 in 14 days spiel.

I have read the newbie thread but still need to check. Can I appeal? Should I appeal? Or am I bang to rights?

If that's a station car park, you just use the 'non-POFA get lost' style appeal seen in all NCP railway threads. Search the forum.

cheltenham_ross

UncleThomasCobley said:

cheltenham_ross said:

Hi All,

you’ve helped me in the past but I need assistance again. I have a PCN for the above NCP car park. 

A few weeks ago I parked in the car park, I recall going to the machine and I have a feeling they were out of action so I used RingGo. I have equally vague recollection that RingGo wasn’t responding but cannot find any evidence I paid or tried to pay (no screenshots).

I was certain I paid, as I recall the overnight fee being quite pricey. But no evidence.

and now I have the PCN. The standard £100 reduced to £60 in 14 days spiel.

I have read the newbie thread but still need to check. Can I appeal? Should I appeal? Or am I bang to rights?

thanks all.

Have you tried Plan A? A complaint to the landowner and a letter to your MP requesting intervention.

Plan B is an appeal to NCP.

You can search for many cases of claims that involve failure of apps which cause PCNs. The Newbies thread gives all the advice.

I have zero idea who the landowner is or how to find out. It’s a car park in the middle of Doncaster.

thanks for the heads up on the app failure angle

Coupon-mad

Is the NTK a POFA one?

Show us front and back please (minus your data). Very often, NCP don't use keeper liability.

Le_Kirk

cheltenham_ross said:

I have zero idea who the landowner is or how to find out. It’s a car park in the middle of Doncaster.

A search of the forum is usually a good place to start as most questions have been asked and answered before.  This is often posted by one of the regulars @umkomaas

1. Google searches

2. If a retail park, check on any signage which lists the on-site outlets

3. Ask retailers on the site if there is a managing agent

4. Ask retailers on the site to whom do they pay rent

5. Contact the local authority and ask who pays the non-domestic/business rate for the car park (some councils have a spreadsheet on their website)

6. Contact the local Valuation Office and ask if they know. They often have a website which might provide the information 

7. Contact The Land Registry and for around £3 they should be able to provide definitive detail

8. If you haven't already done so, give us the name of the car park/site/location, we may have seen other cases there. 

Posted by @Umkomaas

https://forums.moneysavingexpert.com/discussion/comment/78322090/#Comment_78322090

GrannyKate

I do not know if this is still correct but the 2018 Doncaster Parking Strategy includes the following:

East Leith Gate and NCP Frances Street Car Parks are privately managed but owned by The Council (elsewhere in the document the car park name is spelt correctly as East Laith Gate). 

cheltenham_ross

Coupon-mad said:

Is the NTK a POFA one?

Show us front and back please (minus your data). Very often, NCP don't use keeper liability.

Front and back as requested 

KeithP

But you have hidden all the dates too.
No-one will be able to conclusively say whether it is POFA compliant or not.

cheltenham_ross

Understood: date of incident 13/9/2023 and date of sending notice 27/9/2023

KeithP

cheltenham_ross said:

Understood: date of incident 13/9/2023 and date of sending notice 27/9/2023

Then it is not a POFA compliant Notice to Keeper.

To be compliant a NtK must arrive with the keeper within fourteen days of the incident.

As POFA allows two days for postal service, the earliest that Notice could have been delivered is 29th September.
29th September is sixteen days after the date of the alleged parking event.