Denied boarding compensation??

la531983

Yes I misread, it's far too hot. The flight was not "cancelled" though as per the opening post. 

Anyway, the advice is generally as posted. You have to convince TUI 2 days along the line the ATC issues no longer applied. Exhaust TUI complains procedure and if deadlocked go to AviationADR. 

https://www.aviationadr.org.uk/

Brie

You have said that you were denied boarding.  And then you have said that you were offloaded which would imply that you were allow to board but then were asked to leave.  Can you be clearer please?

MattMattMattUK

hpg57 said:

My TUI flight from Kos to Gatwick was cancelled

hpg57 said:

I am Denied Boarding

hpg57 said:

I said me and my kids were denied boarding. 

hpg57 said:

I was offloaded

Those are contradictory positions. If you are unclear what your actual situation is and if you keep changing your answer, then no one will be able to help.

hpg57

I was told I was offloaded by TUI. They said on 2 separate occasions I was entitled to Denied Boarding Compensation because of this issue. 

 I incorrectly assumed the flight had been cancelled I have clarified I was offloaded.
 
I have never, ever said I was denied boarding. I have said repeatedly that TUI says this qualifies for Denied Boarding Comoensation, which they have now cast into  doubt.

My original question stands if anyone has real knowledge of this am I entitled to EC261/2004 or not? Which applies as £350 per person because of the flight distance and delay.

I have never claimed anything contradictory, thanks for your time. I think I can spend mine better elsewhere. 

KeithP

hpg57 said:

...thanks for your time. I think I can spend mine better elsewhere. 

I think you are right, and that 'elsewhere' might be the Flight delay compensation sub-board in the Overseas holidays & travel planning section.  

la531983

hpg57 said:

I was told I was offloaded by TUI. They said on 2 separate occasions I was entitled to Denied Boarding Compensation because of this issue. 

 I incorrectly assumed the flight had been cancelled I have clarified I was offloaded.
 
I have never, ever said I was denied boarding. I have said repeatedly that TUI says this qualifies for Denied Boarding Comoensation, which they have now cast into  doubt.

My original question stands if anyone has real knowledge of this am I entitled to EC261/2004 or not? Which applies as £350 per person because of the flight distance and delay.

I have never claimed anything contradictory, thanks for your time. I think I can spend mine better elsewhere. 

And I already answered you. You have to convince TUI that the offloading was NOT as a result of the ATC issues 2 days before, exhaust their complaints procedure, and then go to AviationADR. 

hpg57

Will update when I get confirmation of what I am owed and paid.

Usually when I use forums like this, people with experience of the issue get involved. 

Barrack room lawyers with their own opinions help no-one.
As I asked politely repeatedly if you have experience of this issue please respond.....

Otherwise uninformed opinions are pointless. 

la531983

hpg57 said:

Will update when I get confirmation of what I am owed and paid.

Usually when I use forums like this, people with experience of the issue get involved. 

Barrack room lawyers with their own opinions help no-one.
As I asked politely repeatedly if you have experience of this issue please respond.....

Otherwise uninformed opinions are pointless. 

I literally told you twice what the situation was. 

Westin

You are drip feeding information and your story has changed part thread, this is why we are confused.

Could the explanation be that you are entitled to (and TUI agreed to) your denied boarding claim from TOM4273 and this is to be processed.  What you are not entitled to is delay compensation under EU261 as you were not on TOM4273.

la531983

Westin said:

You are drip feeding information and your story has changed part thread, this is why we are confused.

Could the explanation be that you are entitled to (and TUI agreed to) your denied boarding claim from TOM4273 and this is to be processed.  What you are not entitled to is delay compensation under EU261 as you were not on TOM4273.

No because the flight landed just a shade under 1.5 hours late anyway

https://uk.flightaware.com/live/flight/TOM4273/history/20230829/2200Z/LGKO/EGKK

So even if he was on it he wouldn't. All this is is a clear case of miscommunication and confusion.