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Access to Father's bank account
Comments
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Section62 said:born_again said:Downthedrain said:I'll give a cheque book a try, though his signature is now completely illegible so may cause problems. He isn't registered for telephone banking and this could be difficult to sort out given his current predicament.(this was discussed earlier in the thread)Life in the slow lane0
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born_again said:Section62 said:born_again said:Downthedrain said:I'll give a cheque book a try, though his signature is now completely illegible so may cause problems. He isn't registered for telephone banking and this could be difficult to sort out given his current predicament.(this was discussed earlier in the thread)Co-op's policy is to allow chequebook requests either through online banking, or a request to customer services on the phone. I expect they woiuld also accept a letter as a 'reasonable adjustment' for anyone not able to use the phone.They will only send the chequebook to the registered postal address, so the risk of fraud is no greater than it is for posting out debit cards, PINs, online and/or phone banking credentials, and any other communication the bank might need to send to the customer. If someone was planning a cunning fraud involving interception of the chequebook then they would be better off ordering a replacement debit card and PIN reminder.Customer service would be able to verify they are talking to the customer (not a fraudster) to their satisfaction, using exactly the same procedure they do anytime a customer phones them.0
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born_again said:Downthedrain said:I'll give a cheque book a try, though his signature is now completely illegible so may cause problems. He isn't registered for telephone banking and this could be difficult to sort out given his current predicament.
As he trusts you & I guess you trust yourself. While against T/C, just use his card. Or your own & once he is out of hospital he can pay you back 👍
Should anything happen then there could be disputes at probate paying back the money. Similarly if it came out money was being withdrawn whilst the dad was in hospital. You wouldn't believe how often money causes disagreements when taking into account bills/payments as part of settling estates.0 -
Section62 said:
OP father does not have telephone banking set up. So would have to go through the whole set up process.Customer service would be able to verify they are talking to the customer (not a fraudster) to their satisfaction, using exactly the same procedure they do anytime a customer phones them.Life in the slow lane0 -
born_again said:Section62 said:
OP father does not have telephone banking set up. So would have to go through the whole set up process.Customer service would be able to verify they are talking to the customer (not a fraudster) to their satisfaction, using exactly the same procedure they do anytime a customer phones them.You don't need to be set up for telephone banking to speak to someone from customer services and make a request for a chequebook.Telephone banking is not the same thing as speaking to someone from customer services on the phone.0
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