We’d like to remind Forumites to please avoid political debate on the Forum.

This is to keep it a safe and useful space for MoneySaving discussions. Threads that are – or become – political in nature may be removed in line with the Forum’s rules. Thank you for your understanding.

📨 Have you signed up to the Forum's new Email Digest yet? Get a selection of trending threads sent straight to your inbox daily, weekly or monthly!
The Forum now has a brand new text editor, adding a bunch of handy features to use when creating posts. Read more in our how-to guide

Octopus account slow to update.

13»

Comments

  • luvchocolate
    luvchocolate Posts: 3,470 Forumite
    Part of the Furniture 1,000 Posts Name Dropper Home Insurance Hacker!
    The good news though send meter reading at midday...bill online 4 hours later. Brilliant 👏 
  • cannugec5
    cannugec5 Posts: 704 Forumite
    Part of the Furniture 500 Posts Photogenic Name Dropper
    I sent a meter reading on February 1st. 
    Still no bill. 
  • Alnat1
    Alnat1 Posts: 4,023 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    cannugec5 said:
    I sent a meter reading on February 1st. 
    Still no bill. 
    Give them a ring and ask what's going on 
    Barnsley, South Yorkshire
    Solar PV 5.25kWp SW facing (14 x 375) installed Mar 22 
    Lux 3.6kw hybrid inverter and 9.6kw Pylontech batteries 
    Daikin 8kW ASHP installed Jan 25
    Octopus Cosy/Fixed Outgoing 
  • fluffy_kittens47
    fluffy_kittens47 Posts: 11 Forumite
    Name Dropper First Anniversary First Post
    One thing it will do is make your balance appear to be lower than it really is for longer.
  • Grizzlebeard
    Grizzlebeard Posts: 321 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    Generally only happens at start of a month when there's a price change.
    Guess the system gets clogged and a backlog builds up when x million customers all send meter readings on the same day.
    A few years ago there was a warning on the website asking people to delay uploading for a day or two saying readings could be backdated to the 1st.
  • MikeJXE
    MikeJXE Posts: 3,936 Forumite
    1,000 Posts Third Anniversary Name Dropper
    What's the problem ?

    Does it matter whether you get the bill on the 2nd or the 5th ?

    You should know Jan Mar Jul and Oct rates Changs so there are more users sending in readings 

    Chill out 
★ ★ ★ Meet your Ambassadors

🚀 Getting Started

Hi new member!

Our Getting Started Guide will help you get the most out of the Forum

Categories

  • All Categories
  • 353.4K Banking & Borrowing
  • 254.1K Reduce Debt & Boost Income
  • 455K Spending & Discounts
  • 246.4K Work, Benefits & Business
  • 602.7K Mortgages, Homes & Bills
  • 178K Life & Family
  • 260.4K Travel & Transport
  • 1.5M Hobbies & Leisure
  • 16K Discuss & Feedback
  • 37.7K Read-Only Boards

Is this how you want to be seen?

We see you are using a default avatar. It takes only a few seconds to pick a picture.
Update Your Picture