Octopus account slow to update.

luvchocolate

The good news though send meter reading at midday...bill online 4 hours later. Brilliant 👏 

cannugec5

I sent a meter reading on February 1st. 

Still no bill. 

Alnat1

cannugec5 said:

I sent a meter reading on February 1st. 

Still no bill. 

Give them a ring and ask what's going on 

fluffy_kittens47

One thing it will do is make your balance appear to be lower than it really is for longer.

Grizzlebeard

Generally only happens at start of a month when there's a price change.

Guess the system gets clogged and a backlog builds up when x million customers all send meter readings on the same day.

A few years ago there was a warning on the website asking people to delay uploading for a day or two saying readings could be backdated to the 1st.

MikeJXE

What's the problem ?

Does it matter whether you get the bill on the 2nd or the 5th ?

You should know Jan Mar Jul and Oct rates Changs so there are more users sending in readings 

Chill out