Flight Cancellation or Schedule Change?
I am booked on a Loganair flight in 2024 (so more than 14 days notice). I have been informed today of a 'schedule change' which isn't suitable for me.
I was originally booked on a flight with flight number LM698 departing at 16.35.
I have today been informed that I have been moved for flight number LM694 departing at 12.35.
Flight number LM698 has been removed from the booking system. LM694 was already present in the booking system at the time I made my booking.
Loganair only permit refunds on flights where the schedule change is greater than 5 hours, which this is not.
However, I believe this is actually a 'flight cancellation' (as the original flight number has been cancelled) and not a 'schedule change'.
Am I entitled to a refund here before I go pressing Loganair ? Their social media team are telling me this is not a 'cancellation' but is a 'schedule change'. Under UK Law, I don't believe this to be the case.
★ ★ ★ Meet your Ambassadors
- All Categories
- 338.8K Banking & Borrowing
- 248.6K Reduce Debt & Boost Income
- 447.5K Spending & Discounts
- 230.7K Work, Benefits & Business
- 600.7K Mortgages, Homes & Bills
- 171K Life & Family
- 243.9K Travel & Transport
- 1.5M Hobbies & Leisure
- 15.9K Discuss & Feedback
- 15.1K Coronavirus Support Boards