Supplier Failure - Advice re Supplier of Last Resort (SoLR) process not fit for purpose

PowerDev

Qyburn said:

PowerDev said:
As you can see from the rest of the post, Suppliers can interrogate the National Database in general.  

I'm not sure I believe that. Why would they system allow a supplier access to the personal details of their competitors' customers?  Right down to email addresses.

Indeed, one thing that hasn't been established is who ran the Initial faulty database extraction.
To maintain personal security that extract should have been done of course by the DNOs who are also involved in the process.  The DNOs then send the list of MPANs assigned to the Failed Supplier to the SoLR.  But that only showed Customer MPANs assigned at the date of data extraction, which was later than the date of failure.  And in my case later than the date of Volutary Switching.
Noting the SoLR should also have received a list of Customers from the Failed Supplier. 

Once I had notified the SoLR I was a previous Customer of the failed supplier they could then of course interrogate the database, for just my MPAN of course.  Which they did properly, including dates of Supplier Assignment change, and sent me the result.  Which clearly showed my assignments to the failed Supplier back in April 2021 and to the Supplier I had switched to in October 2021.      

PowerDev

Noting also that OFGEM have been severely criticised by the Parliamentary Public Accounts Committee over their (non) oversight of the financial viability of the 'non asset' Suppliers.

https://committees.parliament.uk/committee/127/public-accounts-committee/news/174285/pac-ofgem-failures-come-at-considerable-cost-to-energy-billpayers/

Citing of course the fact that the risks should have been recognised back from 2018.
When by co-incidence my Supplier, in November, tried to manipulate the DDR charge process to 70% Winter 30% Summer.  Someone beat me in reporting them to the Financial Conduct Authority who put them under survelillance and forced a reversal. With OFGEM then stopping them taking on Customers.   
And on this forum I had to warn those intending to change supplier that if they did so before the Supplier they were leaving actually failed before returning their credit, they would not be protected by the SoLR process. 

This SOLR issue simply adds Insult to Injury as regards the regulators behaviour. 

Noting that, although the SoLR process was rarely used up to 2018, it has involved a large number of Suppliers and their Customers in 2021. 

And no Supplier would take on the 1.5m Customers of the last failure covering any shortfall in Customer Credit.
Noting the Legal wragling over their assignment to Octopus with a Government 'bailout'.  
https://www.theguardian.com/business/2022/nov/28/how-the-lights-went-out-on-bulb-and-the-wrangle-over-its-future-energy-octopus