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Video made of rental property showing everything I own!!

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  • TBG01
    TBG01 Posts: 498 Forumite
    Fourth Anniversary 100 Posts Name Dropper
    edited 8 August 2023 at 9:42PM
    People are saying what's the issue.

    Let's just say the tenant for example may have something like a restraining order and a video taken without their knowledge could identify them. They should at least be informed beforehand.
    So presumably photos could also identify them. So the owner shouldn't market the property using photos then?
  • bluelad1927
    bluelad1927 Posts: 407 Forumite
    Third Anniversary 100 Posts Name Dropper
    TBG01 said:
    People are saying what's the issue.

    Let's just say the tenant for example may have something like a restraining order and a video taken without their knowledge could identify them. They should at least be informed beforehand.
    So presumably photos could also identify them. So the owner shouldn't market the property using photos then?
    Photos/ videos whatever you want. They should have the opportunity  to act on retaining their privacy if they want.


  • propertyrental
    propertyrental Posts: 3,391 Forumite
    1,000 Posts First Anniversary Name Dropper
    edited 8 August 2023 at 10:07PM
    TBG01 said:
    People are saying what's the issue.

    Let's just say the tenant for example may have something like a restraining order and a video taken without their knowledge could identify them. They should at least be informed beforehand.
    So presumably photos could also identify them. So the owner shouldn't market the property using photos then?
    Photos/ videos whatever you want. They should have the opportunity  to act on retaining their privacy if they want.


    There's an awful lot of 'should have the opportunity' and similar phraseology in this thread.

    As user1977 said earlier, is the question about what legal rights the OP has, or is it about what you, I, the OP, or others here believe 'should' happen in scenarios like this. ie the etiquette.

    I have yet to read any explanation of the law here, or any reference to either a statute, or common law precedent which grants the OP the right to privacy that he appears to be seeking.


  • DullGreyGuy
    DullGreyGuy Posts: 18,613 Forumite
    10,000 Posts Second Anniversary Name Dropper
    user1977 said:
    Can they take a video showing all my stuff without asking permission?
    There's no fundamental reason why they can't.

    Do you have a specific concern about it?
    Is there not? The op didn't give permission for the recording. Would you be happy if someone who was, say, mending your fridge took a video of your house and put it on social media? 
    I'd have less issue with my fridge repair person videoing what in my bedroom's wardrobe as why they are in my bedroom wardrobe in the first place

    But its not someone coming in only to fix my fridge (and the last guy that did, did take photos of the fridge), its views of the house who are going to be going into each room, each built in cupboard etc. In this day and age it wouldnt be that unusual for the viewer to take video so they can show friends/family/partner etc for another opinion. 
  • ThisIsWeird
    ThisIsWeird Posts: 7,935 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 8 August 2023 at 10:47PM
    What is the intention of the video - what is its purpose - and does it breach your privacy or put you at risk in any tangible way?
    Apart from "What a bleedin' liberty!", what is the problem here?
    Videoing the property for the purpose of marketing is perfectly valid. Doing ditto when repairing a washing machine, not. But, even then, unless the intention was to harass you, or commit any other type of crime, then I think you'd struggle to do anything about it. Obviously, the recording should stop when asked to.
    If the marketing video breaches your privacy, or places you at risk in any tangible way - if it reveals your ID for example, or shows that this identifiable house contains some valuable contents - then I understand that would be a breach of your rights. (Not sure which ones - I'd ask ICO).
    But, if it doesn't, then what the heck?
  • sheramber
    sheramber Posts: 22,543 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    What did they mean by 'a viewing'?

    Was it to show people round- in which case they would see all your possessions- or was it to view the property to take photos/video?

    As long as they did not video items to identify you personally, such a photgraphs, it appears to be okay

    https://www.estateagenttoday.co.uk/features/2021/8/can-landlords-and-agents-take-photographs-during-property-inspections
  • BobT36
    BobT36 Posts: 594 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    Hi, I am moving out of a rented property and the managing agent has asked if they can do viewings on a certain day to re-let the property - no problem.

    I have now become aware that they have made a video of the property showing all my possessions without asking my permission. Where do I stand? - I'm not happy about having everything I own shown online.
    We have a section in ours regarding access and photographs to market the property for rent or for sale in the last 2 months of the tenancy. 
    Unenforceable if challenged, surely? Doesn't benefit the tenant (one-sided) and conflicts with the right to quiet enjoyment of the property. There's no difference to the last 2 weeks to any other time in the tenancy, such access PURELY for that is irrelevant to the tenant and THEIR tenancy. 

    Some people have a lot of specialist expensive equipment, jewellery or whatever and wouldn't want that shown off to all and sundry. 
  • MultiFuelBurner
    MultiFuelBurner Posts: 2,928 Forumite
    1,000 Posts First Anniversary Photogenic Name Dropper
    edited 9 August 2023 at 8:36AM
    BobT36 said:
    Hi, I am moving out of a rented property and the managing agent has asked if they can do viewings on a certain day to re-let the property - no problem.

    I have now become aware that they have made a video of the property showing all my possessions without asking my permission. Where do I stand? - I'm not happy about having everything I own shown online.
    We have a section in ours regarding access and photographs to market the property for rent or for sale in the last 2 months of the tenancy. 
    Unenforceable if challenged, surely? Doesn't benefit the tenant (one-sided) and conflicts with the right to quiet enjoyment of the property. There's no difference to the last 2 weeks to any other time in the tenancy, such access PURELY for that is irrelevant to the tenant and THEIR tenancy. 

    Some people have a lot of specialist expensive equipment, jewellery or whatever and wouldn't want that shown off to all and sundry. 
    And back in the real world where you point out custom clauses for new tenants and no one goes off to see if every little thing is enforceable or against the Magna Carta before a holding deposit is taken.

    Most of our tenants also like the custom clauses we add when they accidentally get a pet and we then allow it.

    When you have good LL and tenants its a good relationship. Perhaps the OP hasn't found their good LL fit yet.

    The way you put it we would burst in at any time so they couldn't put anything away, just laughable really as that's not the real world just fantasyland. We haven't had to do this for any property over the past 10 years as they are snapped up by word of mouth anyway or the existing tenant puts forward someone they know forward.

    But thanks for the laugh.
  • penners324
    penners324 Posts: 3,511 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    user1977 said:
    user1977 said:
    Can they take a video showing all my stuff without asking permission?
    There's no fundamental reason why they can't.

    Do you have a specific concern about it?
    Is there not? The op didn't give permission for the recording. Would you be happy if someone who was, say, mending your fridge took a video of your house and put it on social media? 
    It would be a bit odd for them to do so, but on what legal basis could I prevent them?

    I presume the OP's question was about what rights they have rather than about etiquette.
    I would say yes. Companies do have gdpr obligations 
  • penners324
    penners324 Posts: 3,511 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Tell the letting agent to take it down. It invades your privacy.

    Then invite them round to redo it when you've hidden all the items you don't want on public display.

    The letting agent have clearly breached the 'quiet enjoyment' element of your tenancy. Let alone gdpr rules.
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