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  • Pollycat
    Pollycat Posts: 35,784 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    cajef said:
    Apart from the one post by MSE_Stephen on the 4th August no staff appear to be interested in sorting this out, I still apparently have 348 bookmarked threads according to MSE when in fact at the moment I only have two, when if ever are they going to correct this there is no point having something that is giving incorrect data all the time.
    I think they should just delete this information about # bookmarked threads - unless they have a very good reason to display it.
  • MSE_Stephen
    MSE_Stephen Posts: 777 Community Admin
    Part of the Furniture 500 Posts Combo Breaker Savvy Shopper!
    Hi

    We're awaiting our provider's investigation on this issue. 

    I think it's possible for us to add a small hide our end if we don't hear back soon, but that may make it more difficult for them to see the issue easily and investigate - so I won't be changing anything for a little while longer
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  • Pollycat
    Pollycat Posts: 35,784 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Savvy Shopper!
    Hi

    We're awaiting our provider's investigation on this issue. 

    I think it's possible for us to add a small hide our end if we don't hear back soon, but that may make it more difficult for them to see the issue easily and investigate - so I won't be changing anything for a little while longer
    Thanks, Stephen.

    It's not something that is bothering me but I don't like inaccurate data.
  • MSE_Stephen
    MSE_Stephen Posts: 777 Community Admin
    Part of the Furniture 500 Posts Combo Breaker Savvy Shopper!
    Hi again

    We've had an update on this. It is a known issue and will be fixed, but we don't have a timeline. 

    For now, I have removed the count from the "Quick Links" box. 

    I'll remove from other places next week if testing shows it can be done without causing other issues.
    We can restore the counts when the issue is fixed by our provider.
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  • One-Eye
    One-Eye Posts: 70,113 Forumite
    Part of the Furniture 10,000 Posts Photogenic Name Dropper
    Hi again

    We've had an update on this. It is a known issue and will be fixed, but we don't have a timeline. 

    For now, I have removed the count from the "Quick Links" box. 

    I'll remove from other places next week if testing shows it can be done without causing other issues.
    We can restore the counts when the issue is fixed by our provider.


    @MSE_Stephen

    In doing this you have removed not just the Bookmarked Threads count but all the counts including My Threads and My Drafts, although they still work as links - although My Threads takes an age to load when you have 48k threads ;)
  • MSE_Stephen
    MSE_Stephen Posts: 777 Community Admin
    Part of the Furniture 500 Posts Combo Breaker Savvy Shopper!
    One-Eye said:
    @MSE_Stephen

    In doing this you have removed not just the Bookmarked Threads count but all the counts including My Threads and My Drafts, although they still work as links - although My Threads takes an age to load when you have 48k threads ;)
    Hi @One-Eye

    You should still be able to see Thread counts on your profile page.

    If these counts are very inaccurate it makes sense to remove them from the most prominent view until they can show accurate figures.

    For members who frequently posted to old boards, like MoneySavers' Arms, the count could be out by thousands. 
    There are also some strange things that can currently be counted as a "Thread", such as reporting a post.

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