Barclaycard statements

GTR_King
GTR_King Posts: 1,967 Forumite
Tenth Anniversary 1,000 Posts Name Dropper
edited 29 July 2023 at 9:26AM in Credit cards
Another question!

Anyone else had issues with getting colour copy Barclaycard statements recently or them turning up 5-6 months later? 

Every time I request them (Since May) & the dates put on the Barclaycard system (which can be seen by the Barclays/Barclaycard agents with all the dates I requested & the all the orderers processed & gone through correctly) & told each time will arrive in 7-10 working days they fail/never turn up unless December 2022 or newer statements!

Been told a Barclays branch can print them at worst case in black & white!

had this same issue in 2021 where ordered them in March 2021 never arrived so ordered again in June 2021 as was told lost! & both lots arrived in November 21 9 months & 6 later… (don’t have these statements anymore)

so what are my options guys have moved to a flat & need them to see what I spent over the years! 

Any advice appreciated 

have a great day everyone 


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Comments

  • th081
    th081 Posts: 150 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    Why don't you download the app and get them from there. I can see several years in the app
  • GTR_King
    GTR_King Posts: 1,967 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    I do have the app but I want paper copies 
  • Robin9
    Robin9 Posts: 12,647 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Does  the app give you a download as pdf option ?
    Never pay on an estimated bill. Always read and understand your bill
  • GTR_King
    GTR_King Posts: 1,967 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 29 July 2023 at 10:03AM
    Yess but only up to 2-3 years want older that’s  why I want paper copies 
  • th081
    th081 Posts: 150 Forumite
    Part of the Furniture 100 Posts Combo Breaker
    If you want to see your total balance on that card for the month then you can sign up for a trial a a CRA and it will give you your balance month by month.

    Otherwise if you are 

    - not happy with the amount of statements in the app
    - not happy with going into a branch and wanting full colour instead of black and white
    -not happy with the time it takes to get hard copies

    You may be out of luck. Why do you want your historical spend, surely the past few years will suffice.
  • GTR_King
    GTR_King Posts: 1,967 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    Well I would rather have colour copies but happy with black & white… 

    Last agent I spoke to filled out a special forum requesting statements for all the dates I wanted to the back office who prints them & said if that lot don’t turn up within 7-10 working day so by 7th august to ring back & a branch will print all the ones I want & send to me or get my local branch to print them, 

    I just want them paper copies 
  • Emmia
    Emmia Posts: 5,038 Forumite
    Fifth Anniversary 1,000 Posts Photogenic Name Dropper
    Why do you specifically want colour copies?
  • GTR_King
    GTR_King Posts: 1,967 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    I find colour copies easier to ready but happy with black & white
  • Robin9
    Robin9 Posts: 12,647 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Apart from the Logo what is in colour ?
    Never pay on an estimated bill. Always read and understand your bill
  • GTR_King
    GTR_King Posts: 1,967 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper
    edited 29 July 2023 at 12:51PM
    Nothing but prefer colour copies! 

    Not sure how hard it is for Barclaycard to send some statements out to me! 

    Even if they are in black & white
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