We'd like to remind Forumites to please avoid political debate on the Forum... Read More »
Smart Meter from British Gas
Comments
-
Have downloaded the app BRIGHT successfully. Electric seems to be responding showing usage but the gas is not responding at all which seems weird. I will give it 24 hours.1
-
FineJane said:Have downloaded the app BRIGHT successfully. Electric seems to be responding showing usage but the gas is not responding at all which seems weird. I will give it 24 hours.So you can see usage for the previous week(s) for electricity, but nothing for gas?Does it say "DCC Sourced" at the top of the screen, like this (for electricity)?
Then it shows nothing for gas?It can take a while to populate, but odd if it already has electricity and not gas - unless the gas data is not getting picked up. That is what is happening with mine, yet the supplier did get smart readings this month, for the first time in many months! Different story though.I’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
1 -
As BRIGHT is populating with some data this means that your connection to the DCC network is good. If gas data is missing this is either a fault with the gas meter; a distance problem between the gas meter and the comms hub or a HAN issue.FineJane said:Have downloaded the app BRIGHT successfully. Electric seems to be responding showing usage but the gas is not responding at all which seems weird. I will give it 24 hours.0 -
Any chance of a photo showing the Elec meter display? and the gas ?Never pay on an estimated bill. Always read and understand your bill0
-
I would hazard a guess that the gas meter is too far from the signal0
-
Leaving these pictures on the website. Am I vulnerable to someone being able to trace my address0
-
I'd remove the Bright one showing MPAN and MPRN. Just go back to the home page and look at the separate Electricity and Gas screens, to see if there's any history there.FineJane said:Leaving these pictures on the website. Am I vulnerable to someone being able to trace my addressI’m a Forum Ambassador and I support the Forum Team on the In My Home MoneySaving, Energy and Techie Stuff boards. If you need any help on these boards, do let me know. Please note that Ambassadors are not moderators. Any posts you spot in breach of the Forum Rules should be reported via the report button, or by emailing forumteam@moneysavingexpert.com.
All views are my own and not the official line of MoneySavingExpert.
0 -
Just trying to check you are reading the right meters.
The photo which shows 228.952 m3 is the gas
The other with no display is the wrong screen - press A until you get screen showing kWh.
@Finejane - can you submit this gas online as 00228
Very roughly Jan - July is 228 x 11.2 (to get kWh) = 2500 approx . @10p this gives £250Never pay on an estimated bill. Always read and understand your bill0 -
Sorry about the deletion.0
-
I’m sorry, it’s still in the wrong mode. It is not in the easiest place to access. Forget it for now. Thanks0
Confirm your email address to Create Threads and Reply
Categories
- All Categories
- 351.3K Banking & Borrowing
- 253.2K Reduce Debt & Boost Income
- 453.8K Spending & Discounts
- 244.3K Work, Benefits & Business
- 599.5K Mortgages, Homes & Bills
- 177.1K Life & Family
- 257.8K Travel & Transport
- 1.5M Hobbies & Leisure
- 16.2K Discuss & Feedback
- 37.6K Read-Only Boards