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Marcus: If you don’t use it you could lose it.
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Posts: 965 Forumite
New terms and conditions starting from 31st July.
- We can close your account in new circumstances. These include if:
- you don't follow these terms
- we can't verify your linked account
- you're abusive to our Customer Care Team
- you misuse the account
- your account has been unfunded or inactive for a period of time
- you no longer meet our eligibility criteria.
You won't lose much sleep i know. "your account has been unfunded or inactive for a period of time"
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A bit ambiguous that term 🤷♂️1
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Yeah got the email….. what does inactive mean though, I’ve had a few £100 sitting in for a couple of years now, login now and then but don’t take any actions.1
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You have to read the terms and conditions.Unfunded after 90 days of opening - account closed.No activity for 3 years. Account temporary blocked or if unfunded closed.No activity for 15 years. Closed.6
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If there was no activity for three years and the account was temporarily blocked, they'd contact before closing it right? I can't find the new terms online, and I'm not an account holder so didn't get the email. I'm just curious because I operate lots of accounts with other providers that remain with no activity and a minimum balance, solely for loyalty purposes/simplicity of not applying as a new customer.25_Years_On said:You have to read the terms and conditions.Unfunded after 90 days of opening - account closed.No activity for 3 years. Account temporary blocked or if unfunded closed.No activity for 15 years. Closed.If you want me to definitely see your reply, please tag me @forumuser7 Thank you.
N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.1 -
They have obviously got a very large amount of accounts on their books, that were opened when their rates were good and have since been almost emptied. I don't blame then for wanting to tidy this up.2
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Alternatively they could get competitive again which would boost activity levels!1
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Do interest payments count as "activity" ?
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Let them close it. If they want to keep rubbish interest rates, I won’t use it and therefore don’t need it.0
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I've only got 1p left with them anyway, so don't really care what happens to it
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Marcus no longer offers good rates.
I've just taken the last few pounds out.0
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