Euro car parks - asking for details of driver

Coupon-mad

Moorside debt collectors is UNRELATED.

dawn403

Le_Kirk said:

Search the forum for complaint BPA Gemma Dorans but otherwise just write what you feel, that ECP are not issuing a POPLA code unless you reveal driver's the identity - if indeed that is your complaint. Always looks better if it is freshly written rather than a template. 

Thank you. 
I have had a look and drafted this response:
I am writing to complain about the conduct of Euro Car Parks as the registered keeper of the above vehicle. They allege that on the 1st April, my car was in Rodney Street Car Park for a total of 20 minutes, without a parking ticket being purchased. An appeal was made as the registered keeper, which was neither declined nor accepted and a POPLA code was not provided. I believe this is a breach of the BPA guidelines section 23.8. I have attempted to lodge a complaint with ECP, however they have informed me they will not correspond now as they have passed it to a debt collectors

KeithP

"I am writing to complain about the conduct of Euro Car Parks as the registered keeper of the above vehicle."

ECP are the registered keeper of the vehicle??  

Suggest that sentence would be better written as... 
"As the registered keeper of the above vehicle I am writing to complain about the conduct of Euro Car Parks."

Coupon-mad

Apart from that, all good.

fisherjim

dawn403 said:

I am really needing someone to help with these charges. Ignoring the debt collection letters is giving me and my mother-in-law anxiety and she received a call of Moorside debt collectors (we are worried this is related?).
We have written to the MP, Sir Greg Knight and the landlords, but had no luck. I went to complain to bpa about a lack of Popla code but reading the clause it pertains to I am not sure they would side with me as the wording on all these documents makes it sound like I am in the wrong cos I did not provide the details of the driver. Where does it state specifically that the onous is on ecp to do so? 

Why are you worried about debt collectors you don't even have a debt?

However with the "Moorside" one I think it's Moorcroft you need to do some digging they are not in to scam parking tickets, this will be about something else I'm sure!

Le_Kirk

I thought your complaint was that they were refusing to acknowledge your appeal or issue a POPLA code unless you revealed the driver's identity.

dawn403

Le_Kirk said:

I thought your complaint was that they were refusing to acknowledge your appeal or issue a POPLA code unless you revealed the driver's identity.

I wasn't really sure what to say, I am just trying to get them cancelled however I can. I have just complained in general about them not acknowledging the appeal at all. The clause states they should seek the information they require which they have not. They didn't say they wouldn't acknowledge the appeal without the information, they just asked for the driver details. Advice on here was to wait for another response. We didn't receive anything else then started getting the debt collection plus letters. I complained to ecp but they said the matter was with them now.