Euro car parks - asking for details of driver

dawn403

I sent my appeal using the template on the FAQs and have received the following;
We are in receipt of your correspondence, received 20/05/2023, stating that you were not the driver,

however you have not provided full details of the driver.

Euro Car Parks do not need to provide evidence of who was driving the vehicle, it is the registered

keeper’s responsibility to inform of the full name and serviceable address within 28 days beginning

with the day after the notice was given.

If you were not the driver, please provide the full details of the driver of the vehicle at the time the

parking charge notice was issued (full name and serviceable address) to COL@eurocarparks.com

How do I respond? 

Also the fine was my mother in laws, she said the machine was broken. She was there 23 minutes exactly, as she was trying to find a way to pay along with many others. 

Coupon-mad

Obviously you don't respond to that.

KeithP

Ignore that and wait patiently for you appeal refusal and PoPLA code.

dawn403

So I waited patiently for POPLA appeal code but instead they referred on to DRP. 
In addition my mother in law managed to get herself another fine in the same car park 🙈😔.
We managed to lose that letter (won't bore with the details) so missed the appeals stage. That has also now gone to DRP. 
I have written an email for my MIL to send to her MP, from an example off here (this was sent months ago), no response from them.
This is now giving me anxiety, as such I am looking into complaining to the landlord. I have purchased the land registry details; it states a company called AUSTRINGER CAPITAL Limited own the land. A search on Google states the company nature is; Development of building projects.
There are no obvious contact details anywhere, and they are based in a business park in Preston.
Does anyone have any advice on how to proceed now? Is this likely to become a court claim that I am going to have to support my MIL with? I cannot cope with the anxiety this is causing. 

Umkomaas

1. Does anyone have any advice on how to proceed now? 

2. Is this likely to become a court claim that I am going to have to support my MIL with? 

3. I cannot cope with the anxiety this is causing.  

1. Ignore debt collector letters. Honestly. They are powerless. Do not let silly letters disturb your sleep. 

2. Highly unlikely. ECP have no track record of pursuing low volume PCNs. There will be top class support from this forum in the very unlikely event of ECP issuing any court claim. 

3. Please sleep easy. There are, literally, millions each year being pursued and harassed for cash by private parking firms. Only the weak succumb. Be strong and beat the idiots.

Coupon-mad

Unlikely to go to court but it might.

Doesn't matter.  No risk and very easy to defend, as long as MIL doesn't ignore a court claim (or move house and fail to tell ECP to erase her old address).

With your one, you simply lodge a complaint online to ECP (see their complaints policy) that they failed to accept or reject your appeal, and if they don't cancel and wind their stupid necks in, you will report them to Gemma Dorans at the BPA AOS or the Conformity Assessment Board they are setting up.

Please show the DRP letter.  Cover your data.

I want an image of a recent one, please.

Grizebeck

I've seen this few times ECP ask for driver info but then don't decline the actual appeal

dawn403

Umkomaas said:

1. Does anyone have any advice on how to proceed now? 

2. Is this likely to become a court claim that I am going to have to support my MIL with? 

3. I cannot cope with the anxiety this is causing.  

1. Ignore debt collector letters. Honestly. They are powerless. Do not let silly letters disturb your sleep. 

2. Highly unlikely. ECP have no track record of pursuing low volume PCNs. There will be top class support from this forum in the very unlikely event of ECP issuing any court claim. 

3. Please sleep easy. There are, literally, millions each year being pursued and harassed for cash by private parking firms. Only the weak succumb. Be strong and beat the idiots.

Thank you so much for the reassurance. It's very much appreciated. 

dawn403

Coupon-mad said:

Unlikely to go to court but it might.

Doesn't matter.  No risk and very easy to defend, as long as MIL doesn't ignore a court claim (or move house and fail to tell ECP to erase her old address).

With your one, you simply lodge a complaint online to ECP (see their complaints policy) that they failed to accept or reject your appeal, and if they don't cancel and wind their stupid necks in, you will report them to Gemma Dorans at the BPA AOS or the Conformity Assessment Board they are setting up.

Please show the DRP letter.  Cover your data.

I want an image of a recent one, please.

So she has moved house, which is why the second one got missed. She was living with us, but moved and these occurred before she'd got round to updating her address. I'm tempted to write ''return to sender, not at this address'' next time one comes through. 

OK that's brilliant. Thank you. 

Coupon-mad

I'm tempted to write ''return to sender, not at this address'' next time one comes through. 

Please don't. I hope you are joking?!

Completely the wrong thing to do.

Thanks for the photo! Needed these for my submission to the Government this week.


I see these astonishingly misleading and intimidating sentences:


AND NO OPTION TO DISPUTE THE CHARGE

And you are told you are "too late" to appeal:

Yet the IPC told the Commons DLUHC Select Committee that this stage was a 'vital buffer against court' called "DEBT RESOLUTION".

IMHO based on all the evidence we see, I call that out as BS.  This isn't anything of the sort.

UncleThomasCobley

If no option to appeal to POPLA was received, even though the PPC claims they did send it, is there any way to prove that they paid or applied to POPLA for the code? I certainly wouldn't put it past these bottom-dwellers to avoid the POPLA fee and pretend that their letters must have been lost in the post.

It's such a pity that the upcoming PPCoP fails to require all these vermin companies to provide a simple proof of posting record when these letters can have such a negative impact on the victims mental health. This should have been made a compulsory requirement for NtKs, NtHs and of course LoCs.