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Have you had Christmas delivery problems?

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  • ceewash
    ceewash Posts: 1,368 Forumite
    Part of the Furniture 1,000 Posts
    Does anyone have the email address to complain to Play.com about undelivered items.
  • donnajunkie
    donnajunkie Posts: 32,412 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    i ordered a play and charge kit for my 360 from play.com on the 14th december and it still hasnt arrived. if it doesnt arrive in tomorrows post i will be letting play.com know. the annoying thing is they say they wait 21 days before trying to trace a lost item.
  • I am waiting for something from amazon, should have been here on the 22nd, amazon will not look into it until it is 3 days late - being christmas day!
    Real men never follow instructions; after all they are just the manufacturer's opinion on how to put something together. :p
  • Alison_B
    Alison_B Posts: 2,124 Forumite
    Part of the Furniture 1,000 Posts Combo Breaker I've been Money Tipped!
    I have got 4 outstanding parcels - 3 from Play and one from HMV that were despatched on 12 December. Hope that they turn up tomorrow as 2 are presents for other people or I will have to brave the shops tomorrow to replace them.
  • Try asking on the ebay forum
    There's aways delivery nightmares on there from both buyers and sellers.
  • I'm still waiting for a DVD boxset from HMV which was supposedly dispatched on the 13th.... It was for a present so I had to go into town today to buy another one. I am working tomorrow so can't risk it not arriving in the morning as all the shops will be closed when I finish work. Bought the replacement from HMV and paid £15 more in the shop than online.....
  • I'm STILL waiting for a shopping delivery from ASDA- it should have arrived yesterday & contains ALL MY CHRISTMAS DAY'S SHOPPING. :eek:

    I'm waiting for their 'customer services' department to open at 8am to hear their excuses. I made several phone calls last night to be repeatedly told 'Yes, we will be delivering your order tonight'. Ha! Oh no they didn't.

    Now I'm faced with:
    • hanging around today (if they tell me they'll deliver it today) despite having travel plans, or
    • accepting a cancellation & EVENTUALLY getting a refund (my accounts already been debited). This'll mean going overdrawn AND spending hours fighting through the supermarket queues AND getting a taxi home (as I don't drive).
    Oh, woe is me :mad:
    .
  • I was waiting for two items from Amazon but received an email Friday night to say that I would have them before Christmas and that one item (which hadn't been despatched) would be sent special delivery at their cost.

    Unfortunately for me, I had put down my work address so that I would be there and they have arrived but I had booked today off work so now about to drive in to work to get them.
    Gordon Brown ate my hamster
  • pingu
    pingu Posts: 1,467 Forumite
    Part of the Furniture Combo Breaker
    pingu wrote: »
    ordered 2 cds 1 dvd from bangdcd got the cds but no dvd yet

    orderd 2 cds from hmv still waiting

    both orders placed 12/12

    hope they come tomorrow otherwise two people in the house won't be very happy on xmas day!

    received 1 cd from hmv

    so 2 presents missing good job they have other presents to open:rotfl:

    wont be buying from these again well not for xmas anyway:D
    Honesty is the best policy doesn't matter which web site
    you are on!

    if i had known then what i know now!

    a bargain is only a bargain if you really need it!
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