Sutcliffe Park - Gemini Parking Solutions PCN

cesurman · 25 July 2023 at 10:50PM

Gemini responded as they haven't received the driver details they requested!

Dear Mr XXXXX,

Re: Parking Charge Notice Number XXXXX (Vehicle: XXXXXX)

Site: GLL Sutcliffe Park

Contravention date: 10/05/2023

You recently contacted us to appeal the Parking Charge Notice (PCN) XXXXX that was issued to the above vehicle registration on 10/05/2023 at GLL Sutcliffe Park, London , SE9 5LW. This PCN was issued because the vehicle broke the following parking regulation: Failure to Pay for Duration of Stay.

We have previously requested information regarding the driver that was driving the vehicle, however it has not been provided.

We are unable to accept your appeal on this occasion.

You have now reached the end of our internal appeals procedure and therefore you now have two options: You can pay the total amount due or you can appeal to an Independent Appeals Service within 21 days. Should you wish to make a second appeal, this can be done through IAS – the independent appeals service – at www.theias.org/appeal.

By law we are also required to inform you that Ombudsman Services (www.ombudsman-services.org/) provides an alternative dispute resolution service that would be competent to deal with your appeal. However, we have not chosen to participate in their alternative dispute resolution service. As such should you wish to further appeal then you must do so to the IAS, as outlined here.

Please note that if you wish to appeal to the IAS, you will regrettably no longer be able to pay the charge at the discounted rate of £60.00. Should the IAS's decision not go in your favour, you will then be required to pay the full amount of £100.00. When parking on private land, the motorist agrees to abide by any clearly displayed conditions of parking in return for permission to park. This location is private property and is managed by Gemini Parking Solutions London Ltd on behalf of the land owner.

Gemini Parking Solutions fully complies with the guidelines set by the International Parking Community. Please note that photographic evidence is taken with every PCN that is issued.

Payment at the discounted rate £60.00 can be made within 14 days from the date of this letter. Regrettably payments made after this period will be for the full amount of £100.00. Failure to pay the amount may result in further costs being incurred and may also result in Gemini Parking Solutions Ltd, reluctantly instructing a Debt Collection agency to collect any sum due.

Please make Cheques / Postal Orders payable to: Gemini Parking Solutions London Ltd Send Cheques / Postal Orders to:

Payments Department, PO Box 815, Wigan, WN1 9WX. Please write your Name, Address and Parking Charge Notice Number

(PCN) on the rear of all cheques and postal orders. When making payment by post we recommend using the Royal Mail’s ‘Recorded – Signed For’ or ‘Special Delivery’ services. Cash should not be sent through the post.

Yours sincerely,

Appeals Department