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Nationwide..Not Eligible for £100.00

124

Comments

  • yippeekiay
    yippeekiay Posts: 35 Forumite
    Part of the Furniture 10 Posts Combo Breaker
    I messaged them a couple of weeks back - never even had the decency to reply, even with their cut & paste one I've seen.
    From the above article "the majority said it was fair to reward those who both banked and saved or borrowed".
    I have a 35+ year old current account with them, I have 2 savings accounts on the go with them (used to be 3), I have had ISA's with them in the past, I have had 2 mortgages & numerous loans with them in the past - all paid off in full with zero defaults, I have had insurance with them in the past - I was NOT eligible for their fair share!
    I voted against their remuneration package & election/re-election as they have a FAR shorter relationship with the Nationwide than I do.
  • Bridlington1
    Bridlington1 Posts: 3,992 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Section62 said:
    DS_MSE said:
              

    No mention whatsoever of the "Fairer Share" in the member newsletter....  why might that be, I wonder?

    How do you sign up for the newsletter please? I’m registered for marketing via email but have never got it
    I've been getting it since I joined Nationwide and can't recall ever signing up for the members newsletter. How long have you been registered for marketing via email? It took them about a month to send me my first newsletter. Other than that all I can think is that I signed up to their savings watch at around the time I joined, but savings watch is a separate set of emails so I wouldn't have thought it would have much bearing on the situation.
  • DS_MSE
    DS_MSE Posts: 27 Forumite
    10 Posts First Anniversary

    With only 530,000 or so Votes cast on each resolution last year perhaps its time for some of us to use our Vote and not throw it in the Bin !


  • ForumUser7
    ForumUser7 Posts: 2,505 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Section62 said:
    DS_MSE said:
              

    No mention whatsoever of the "Fairer Share" in the member newsletter....  why might that be, I wonder?

    How do you sign up for the newsletter please? I’m registered for marketing via email but have never got it
    I've been getting it since I joined Nationwide and can't recall ever signing up for the members newsletter. How long have you been registered for marketing via email? It took them about a month to send me my first newsletter. Other than that all I can think is that I signed up to their savings watch at around the time I joined, but savings watch is a separate set of emails so I wouldn't have thought it would have much bearing on the situation.
    That’s odd - I’ve been signed up for over a year! Maybe I need to complain, not got anywhere with CS
    If you want me to definitely see your reply, please tag me @forumuser7 Thank you.

    N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.
  • Bridlington1
    Bridlington1 Posts: 3,992 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Section62 said:
    DS_MSE said:
              

    No mention whatsoever of the "Fairer Share" in the member newsletter....  why might that be, I wonder?

    How do you sign up for the newsletter please? I’m registered for marketing via email but have never got it
    I've been getting it since I joined Nationwide and can't recall ever signing up for the members newsletter. How long have you been registered for marketing via email? It took them about a month to send me my first newsletter. Other than that all I can think is that I signed up to their savings watch at around the time I joined, but savings watch is a separate set of emails so I wouldn't have thought it would have much bearing on the situation.
    That’s odd - I’ve been signed up for over a year! Maybe I need to complain, not got anywhere with CS
    I assume that you've already tried the usual checking the junk email folder and that sort of thing. Have you been getting all the other emails from Nationwide?

    I suppose one option would possibly be to unsubscribe then resubscribe to marketing emails and/or savings watch and see if that does anything, though I doubt it should have much of an impact but may be worth a shot, I've seen stranger things work with some of the other financial institutions I've used.

    If that doesn't work then possibly look at complaining if you want to but if worst comes to the worst I am more than happy to send you a screenshot of the newsletters if you're particularly eager to read them in the meantime though.
  • ForumUser7
    ForumUser7 Posts: 2,505 Forumite
    1,000 Posts Third Anniversary Photogenic Name Dropper
    Section62 said:
    DS_MSE said:
              

    No mention whatsoever of the "Fairer Share" in the member newsletter....  why might that be, I wonder?

    How do you sign up for the newsletter please? I’m registered for marketing via email but have never got it
    I've been getting it since I joined Nationwide and can't recall ever signing up for the members newsletter. How long have you been registered for marketing via email? It took them about a month to send me my first newsletter. Other than that all I can think is that I signed up to their savings watch at around the time I joined, but savings watch is a separate set of emails so I wouldn't have thought it would have much bearing on the situation.
    That’s odd - I’ve been signed up for over a year! Maybe I need to complain, not got anywhere with CS
    I assume that you've already tried the usual checking the junk email folder and that sort of thing. Have you been getting all the other emails from Nationwide?

    I suppose one option would possibly be to unsubscribe then resubscribe to marketing emails and/or savings watch and see if that does anything, though I doubt it should have much of an impact but may be worth a shot, I've seen stranger things work with some of the other financial institutions I've used.

    If that doesn't work then possibly look at complaining if you want to but if worst comes to the worst I am more than happy to send you a screenshot of the newsletters if you're particularly eager to read them in the meantime though.
    Nothing in junk - I got fairer share emails etc. - it seems really odd. Good suggestion - I did try unsubscribing and resubscribing, but only in June so it may not have had a chance to filter through yet. That’s really kind - if you could send a screenshot of the june one that’d be great please! I’ll take it up with nationwide later this month once exams are over - I might try a branch before complaining, sometimes they are more receptive than digital staff
    If you want me to definitely see your reply, please tag me @forumuser7 Thank you.

    N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.
  • molerat
    molerat Posts: 34,836 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    No newsletter but my voting e-mail has arrived.
  • G_B_
    G_B_ Posts: 2 Newbie
    First Post
    See: theguardian.com/business/2023/jun/10/nationwides-100-payouts-labelled-unfair-by-some-customers

    Apparently, only 21% of members received the Fairer Share bonus. How can this be deemed fair and equitable? Especially when Nationwide is own by the members as a MUTUAL organisation? As stated in a previous post, many of the disenfranchised members have had a longer relationship with Nationwide than the majority of the board.
  • boingy
    boingy Posts: 1,943 Forumite
    1,000 Posts Second Anniversary Name Dropper
    G_B_ said:
    See: theguardian.com/business/2023/jun/10/nationwides-100-payouts-labelled-unfair-by-some-customers

    Apparently, only 21% of members received the Fairer Share bonus. How can this be deemed fair and equitable? Especially when Nationwide is own by the members as a MUTUAL organisation? As stated in a previous post, many of the disenfranchised members have had a longer relationship with Nationwide than the majority of the board.
    You're a little late to this particular party but welcome! Nationwide say that they are rewarding those members with whom they have a "deeper relationship", which turns out to be about one fifth of all members. Gotta love weasel words.
    T&Cs here: Fairer Share Payment Terms and Conditions | Nationwide

    If you are unhappy then feel free to make a formal complaint, email the CEO Debbie Crosbie  (debbie.crosbie@nationwide.co.uk) and/or vote rebelliously at the AGM next month. If you want to camp out on Debbie's front lawn you'll probably find a few members who will subsidise your food and beer costs.  :)


  • kaMelo
    kaMelo Posts: 2,885 Forumite
    Sixth Anniversary 1,000 Posts Name Dropper
    Not and/or, complaining will achieve absolutely nothing, voting appropriately however can.
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