Zopa - can transfer or withdraw whole £ only?

Qyburn

Hi,
Zopa seems to only allow transfers, withdrawals or payments in whole pounds. Have I missed something?

masonic

Yes, it would seem that you have missed something...

Qyburn

Cheers, how did you key that in? I don't have a decimal point available, is there some trick to enter it?

masonic

The standard system numeric keyboard (with '.') comes up for me when I select the amount field. Perhaps you could change your keyboard?

Qyburn

I think the keypad comes from the app, it's not the normal Android keyboard. Lloyds and TSB keypads are different from Zopa and from each other, but both include the decimal.
I think I'll need to ask Zopa, although for some reason they're closed until the 9th. 

Qyburn

Is your screenshot from Android, or Apple?

flaneurs_lobster

Qyburn said:

I think I'll need to ask Zopa, although for some reason they're closed until the 9th. 

Chat says they'll be available tomorrow (01/05). Why do you think 9th?

SkyyeBlue

I have the Apple app and definitely have decimal point. 

jaypers

Regularly transfer odd amounts. On Apple v1.66.0.1681291655 of Zopa App.

Qyburn

flaneurs_lobster said:
Chat says they'll be available tomorrow (01/05). Why do you think 9th?

"We will have a limited team to assist with some enquiries. The full team will be back 9th May"

masonic

Qyburn said:

I think the keypad comes from the app, it's not the normal Android keyboard. Lloyds and TSB keypads are different from Zopa and from each other, but both include the decimal.
I think I'll need to ask Zopa, although for some reason they're closed until the 9th. 

Qyburn said:

Is your screenshot from Android, or Apple?

On Android the keyboard is user selectable. Here's mine with an alternative keyboard. You are correct that apps like TSB and Lloyds enforce their own app keyboard, but Zopa does not.

Have you considered entering the desired amount in a note, copying it to the clipboard and pasting it into the amount field?