Van broken 1 month over 3 month warranty.

tightauldgit

Carlisle1967 said:

I purchased this privately so it is not registered to any business.

That's a slight dance around the question, I feel. What was the purpose of the van? If you are using it to conduct commercial activities it's not a consumer purchase regardless of whether it's registered in your name or the name of a business. 

Manxman_in_exile

tightauldgit said:

Carlisle1967 said:

I purchased this privately so it is not registered to any business.

That's a slight dance around the question, I feel. What was the purpose of the van? If you are using it to conduct commercial activities it's not a consumer purchase regardless of whether it's registered in your name or the name of a business. 

Yes.

It wasn't exactly what you'd call an unequivocal answer...

tightauldgit

Manxman_in_exile said:

tightauldgit said:

Carlisle1967 said:

I purchased this privately so it is not registered to any business.

That's a slight dance around the question, I feel. What was the purpose of the van? If you are using it to conduct commercial activities it's not a consumer purchase regardless of whether it's registered in your name or the name of a business. 

Yes.

It wasn't exactly what you'd call an unequivocal answer...

Often wouldn't really matter but with something like a van then the first question on trying to enforce any consumer rights is going to be 'what's the van used for?' 

Carlisle1967

Van has been used for carboots, taking my motorcross bikes to tracks and as a general runaround.
Have a sign written van provided by the company I am working for as an electrician on council contracts.

Carlisle1967

Taken to Renault this morning.
New dpf filter needed that will be £3267.80+vat if they fit it.
Is it totally my problem now?

Wonka_2

Carlisle1967 said:

Taken to Renault this morning.
New dpf filter needed that will be £3267.80+vat if they fit it.
Is it totally my problem now?

At first glance 'probably' - you bought a van and ran it for 3k miles with no issues which suggests it wasn't broken when you bought it.

What age/mileage/service history ? Presumably it's well outside anything that would have been covered by Renault 

If it were within your 3 month warranty would it have been covered ?

Aylesbury_Duck

https://forums.moneysavingexpert.com/discussion/comment/80026512#Comment_80026512

I suspect so. You've driven it 3,000 miles during which time the filter has broken/clogged. The only way I can see getting any joy with a claim is if you have some sort of evidence it was already failing when you bought the van, and it was not disclosed.

tightauldgit

https://forums.moneysavingexpert.com/discussion/comment/80026512#Comment_80026512

Well the law appears to suggest that you have the same consumer rights on a used car as a brand new one so if it fails within 6 months of purchase then it should be up to the seller to prove that it wasn't a fault at the time it was sold or else it's their responsibility to repair, replace or refund you. Of course the garage may dispute your claim and say that it's expected wear and tear after 4 months usage on a used van.

You've nothing to lose by pursuing it with the seller I suppose but I have no idea how likely you would be to win in court if it came to it.

Grumpy_chap

https://forums.moneysavingexpert.com/discussion/comment/80026883#Comment_80026883

Except, the expectations of the used car have to be measured against the age, mileage, condition of the used car as purchased.

tightauldgit

https://forums.moneysavingexpert.com/discussion/comment/80027291#Comment_80027291

I agree in principle, but there doesn't seem to be much (any?) detail in the law about different expectations on used items and at the very least in the first six month it seems the onus is on the seller to demonstrate why they shouldn't be responsible for faults rather than vice versa. Which is why I say you have nothing to lose by pursuing it.