Shawbrook bank - nominated account

Bigwheels1111

When you get your money back go to Chip, 3.71%

Band7

Bigwheels1111 said:

When you get your money back go to Chip, 3.71%

I can just see the next complaint: "they won't let me deposit more than £x", as Natwest has quite low OB limits by default.

housebuyer143

Band7 said:

Bigwheels1111 said:

When you get your money back go to Chip, 3.71%

I can just see the next complaint: "they won't let me deposit more than £x", as Natwest has quite low OB limits by default.

That's not a reason to complain, so not sure why you think that would bother me. Being messed around for hours though through ridiculous processes and staff who don't have a clue it's a genuine reason to be unhappy.

mebu60

housebuyer143 said:

Band7 said:

Bigwheels1111 said:

When you get your money back go to Chip, 3.71%

I can just see the next complaint: "they won't let me deposit more than £x", as Natwest has quite low OB limits by default.

That's not a reason to complain, so not sure why you think that would bother me. Being messed around for hours though through ridiculous processes and staff who don't have a clue it's a genuine reason to be unhappy.

I would certainly pursue the issue that they would not return the funds to the account from which they came. If you cannot validate to their requirements they would have to do that at some point, they can't just hold on to your money. 
They probably are exceptionally busy having launched a 3.65% EA today! 

housebuyer143

mebu60 said:

housebuyer143 said:

Band7 said:

Bigwheels1111 said:

When you get your money back go to Chip, 3.71%

I can just see the next complaint: "they won't let me deposit more than £x", as Natwest has quite low OB limits by default.

That's not a reason to complain, so not sure why you think that would bother me. Being messed around for hours though through ridiculous processes and staff who don't have a clue it's a genuine reason to be unhappy.

I would certainly pursue the issue that they would not return the funds to the account from which they came. If you cannot validate to their requirements they would have to do that at some point, they can't just hold on to your money. 
They probably are exceptionally busy having launched a 3.65% EA today! 

Thank you.. That's a good point actually and I will put this to them. 
Ha ha I would have signed up to that but definitely don't want to deal with SB anymore 😆

housebuyer143

So turns out this is all sorted now. Computer system went nuts and did something it shouldn't have done. 
As a goodwill gesture I got £75 so shawbrook are in my good books again 😂

Middle_of_the_Road

housebuyer143 said:

So turns out this is all sorted now. Computer system went nuts and did something it shouldn't have done. 
As a goodwill gesture I got £75 so shawbrook are in my good books again 😂

Computer was....shaw brook
Glad to hear it's all sorted out.