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AA breakdown cancellation

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  • tightauldgit
    tightauldgit Posts: 2,628 Forumite
    1,000 Posts Second Anniversary Name Dropper
    sheramber said:
    The driver did not know the area so could not chose a garage. the AA took them to the nearest they knew of. 

    If the garage  normally did repairs etc then how would the AA know they no linger provided that service unless they had been advised. 

    Do you expect them to ring every garage in the are every day to confirm they still have a working mechanic?

    To get taken home or another destination of your choice you need to pay for Onward travel, not just  National recovery , which provides a recovery service nationally but to the nearest garage or elsewhere, if no further.

    That service does not require onward travel for the vehicle occupants .

    Ny the same inspector Clouseau statement the driver should have known what service he had purchased.
    So what benefit has the OP had for handing over their hard earned to the AA ?
    Of course the AA could admit that the benefit is precisely zero because they called it wrong and  send one of their trucks around and take the car to a proper repair center.
    I am generally of the view that if I don't know something I don't much  like paying people who take my money but don't know either.

    The OP has had the benefit of a mechanic coming and attempting to diagnose and repair the issue plus a tow to a safe location at a local garage. The OP also has the benefit of the remaining 364 days of AA membership. 

    The OP appears to only want to pay the AA when they have a problem that needs attention and then to cancel afterwards to get their money back having received the service - that's a bit much, no? 
  • If the AA hasn't taken the OP to a working garage then they have failed in their duty.

    The AA should be collecting the car and taking it to the nearest garage that can actually repair it.
    Let's Be Careful Out There
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