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Ronseal 'Clear' Exterior Varnish. Doesn't Do What Is Says On The Tin At All!

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2stixoftwixes
2stixoftwixes Posts: 98 Forumite
Fifth Anniversary 10 Posts Name Dropper
edited 9 April 2023 at 2:34PM in Consumer rights
On Thursday last week, I had my lovely new 14x6 ft summerhouse installed at the cost of nearly £5000
The suppliers told me that the windows and door needed protecting straight away - the rest of the summerhouse was tannalised wood.
As the wood was a lovely natural colour and we didn't want to paint it we went to the local DIY store and purchased a big tin of Ronseal 'Clear' Exterior Varnish £42.68 and proceeded to do the whole front of the summerhouse.

The varnish in the tin was a slightly brown colour, but we presumed that this was so we could see where it had been applied.
This morning when we went out and the summerhouse was a bright yuky yellowy orange and looks horrible

I went to B&Q and read the reviews on their website (average 2.7/5) and there are loads of 1* reviews all stating that this isn't clear varnish and how it has ruined multiple products.

I will be taking back the tin to the shop and demanding my money back, but the bigger problem is what to do with my now horrible-looking summerhouse and how to deal with Ronseal with their false mantra, 'does exactly what it says on the tin' as it's varnish and I now need to paint it over with something, which to my understanding can't be done

The only fortunate point is that I only used one coat

Does anyone have any advice on tackling Ronseal and their blatant false advertising?
I expected more from such a well-known brand

I am so angry and upset

Link to B&Q reviews

https://www.diy.com/departments/ronseal-clear-satin-wood-varnish-2-5l/127571_BQ.prd










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Comments

  • Picture looks fine to me and more or less what I would expect from clear coat varnish. 

    What am I missing?

    so you wouldn't expect a clear coat of varnish to turn wood yellow?
  • powerful_Rogue
    powerful_Rogue Posts: 8,334 Forumite
    Part of the Furniture 1,000 Posts Name Dropper
    edited 9 April 2023 at 4:44PM
    I'm presuming on the tin under the instructions it will say to test on a small inconspicuous area first?

  • theonlywayisup
    theonlywayisup Posts: 16,032 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Photogenic
    Why are the windows and doors not already treated? 

    Personally I wouldn't be treating any timber with Ronseal.  
  • Nearlyold
    Nearlyold Posts: 2,376 Forumite
    Tenth Anniversary 1,000 Posts Name Dropper Combo Breaker
    Some might see that colour as honey rather than yellow. In any event I think whatever clear treatment used, the appearance of the wood would change to some degree.
  • Obviously it's not to your taste, but personally, I think the colour looks nice. It will definitely fade pretty quickly during the summer months. 
  • km1500
    km1500 Posts: 2,790 Forumite
    1,000 Posts Second Anniversary Name Dropper
    looks absolutely fine to me
  • baser999
    baser999 Posts: 1,242 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    Agreed, looks fine. Not sure you’ll find any covering will leave the surface looking as though nothings been applied to it. Did you give the contents a thorough stir? 
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