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1pmobile website down ?

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  • metoo08
    metoo08 Posts: 8 Forumite
    First Post
    Just received email from 1p mobile, they are sending a new 4G Sim free.

    My old used a 3G, 2G Sim Card. 
    My old phone has been working on 2G until a few days ago when phone calls stop working.
    I can still send and receive text messages.

    My Mobile is used for Phone calls and text only, no internet connection.

    If you have trouble logging into your account online use a Computer or Tablet.


  • metoo08
    metoo08 Posts: 8 Forumite
    First Post
    If your phone only has 3G and 2G then I believe this is your problem.

    1p Mobile piggy backs off the EE network and EE has switched off 3G, Other networks will follow later.
    The 2G net will continue until 2033.  I believe 1p Mobile’s 2G network is were I’m getting a problem.

    Login to your 1p Mobile account using a Computer or Tablet and request a new 4G sim.
    I have received my new Sim and now awaiting delivery of a New Doro 4G phone.
    Doro is fine for Calls but I don’t it for internet, too slow for me.

    My wife’s phone only has 3G and 2G and it still works fine using the O2 network.
  • metoo08
    metoo08 Posts: 8 Forumite
    First Post
    Forgot to mention 1p Mobile text messages still work using 2G, on my phone.
  • metoo08
    metoo08 Posts: 8 Forumite
    First Post
    With a new 4G Sim & 4G phone, and after following instructions left in my account in how to switch Sims, Ip Mobile is now working for me.

     
  • metoo08
    metoo08 Posts: 8 Forumite
    First Post
    You need to switch VoLTE on, using a new 4G phone.

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