Bulb.co.uk are harassing me over a bill. But I never lived at the property.

DJalecC

Devongardener said:

     You say you are not in the UK so cannot phone, but surely that cost would be worth it to get the situation resolved and avoid any legal action.   At the very least you should speak to them to get a copy of the bill.

You can not phone a 0300 number from outside the UK

sevenhills

Are you sure it's Bulb that are contacting you and not a scam?

Aylesbury_Duck

DJalecC said:

sheramber said:

What have the agents said about the bill?

I suspect that the agent received the bill and gave Bulb you email address as the person responsible for the bill since you are the owner/landlord.

So the agents have broken GDPR law? They never asked me they could provided bulb with my details...

I'd sue them for that, as well.

DJalecC

sevenhills said:

Are you sure it's Bulb that are contacting you and not a scam?

Yeah, pretty sure.

born_again

DJalecC said:

Devongardener said:

     You say you are not in the UK so cannot phone, but surely that cost would be worth it to get the situation resolved and avoid any legal action.   At the very least you should speak to them to get a copy of the bill.

You can not phone a 0300 number from outside the UK

https://octopus-energy.pissedconsumer.com/customer-service.html

Google is your friend.

tightauldgit

DJalecC said:

Devongardener said:

     You say you are not in the UK so cannot phone, but surely that cost would be worth it to get the situation resolved and avoid any legal action.   At the very least you should speak to them to get a copy of the bill.

You can not phone a 0300 number from outside the UK

You absolutely should be able to, although you may want to check what charges apply. 

Keep_pedalling

Now we have most of the facts, unless the bill covers any period that had tenants in place it is clear that the OP owes the money and should just pay up.

comeandgo

If the property is empty then I’d imagine the bills are estimated using previous usage as the starting point.  You will need to get an actual reading to give them.  Standing charges for electric is around 40 p per day not sure what it is for gas. I’m 

TELLIT01

What does your contract with the agents say about unpaid utility bills?  Does the contract give them the right to provide information about the owner of the property to utility suppliers?

km1500

Once you buy a house, you are responsible to pay gas, electric, water, council tax until the day you sell it.

With the proviso that if you let it out then the tenants take over responsibility for the period of their AST.

You mention Bulb but are you sure your water company and local authority are not looking for you - or do you pay these bills ?

Some councils charge a premiu council tax on empty unoccupied properties.