EBSS Finished - April 23 Direct Debits - Have you been advised of yours?

cm4ever

Scot_39 said:

cm4ever said:

Just recently moved away from the monthly fixed DD merry-go-round of constantly being in credit.

Combined with a relatively recent move to Octopus, we've now switched to variable DD payments - bye bye credit balances 

It's taken over 20yrs to see the light 

And hello higher winter bills.

And not everyone offers variable DD.

And one poster even said were told they would pay more due to some discount factor  ( not sure how that interacts with epg or Ofgem DD pricing).


Which for millions on fixed annual low incomes - helps them budget.

Yes if disciplined all can manage yourself - but if living on 10k a year on benefits or state pension etc - that can be a difficult ask - if winter bills 3-4x summer.

I'm not preaching my friend, I just gave my point of view

Sea_Shell

Nebulous2 said:

Sea_Shell said:

We are with Eon.     For us, they dealt with the EBSS, by reducing our DD by £66/£67 a month, but crediting the whole amount to our account.


We previously paid £160pm (overpaying).    We're still on a fix, so our rates aren't changing just yet.

After applying the EBSS, they were collecting £93 by DD for the last 6 months (Oct-Mar)

These payments have obviously now finished, HOWEVER, they have just emailed to confirm (as they do every month) our next DD, but that they'll collect £93 on 3rd April.


I thought it would revert back to the £160 automatically?   

This is probably going to cause confusion, not to mention some potential underpayment on peoples account.

What have others had from their suppliers?


I'm going to wait and see what actually happens, and what shows on the next bill, but this might mean that we'll have to manually request that our DD be raised back to it's pre EBSS amount.

I'm with Sainsburys Energy, which is a white label for Eon Next, and have exactly the same as you. Almost identical figures, received the email today, had built my hopes up that there might be another £66 winging its way here! 

I have quite a bit of credit, so underpaying for a month is no issue, other than the impact on my Santander 123 lite. 

It's not impossible that the email is wrong and they go ahead and take £160. 

Well, they didn't.    They took £93, as promised.  

I'm going to log on now, and see if it will let me manually put it back to £160 for May.   


ETA - Just logged on and when I clicked on update payment, it actually said that they "recommend" that our DD is £160.

Well, der, yes I know!!!   

Duly changed.   

wild666

I just worked out my monthly increase and it's an average of £6 .73 per month over the next 3 months. I think I'll work it out again in July.

molerat

Sea_Shell said:

Nebulous2 said:

Sea_Shell said:

We are with Eon.     For us, they dealt with the EBSS, by reducing our DD by £66/£67 a month, but crediting the whole amount to our account.


We previously paid £160pm (overpaying).    We're still on a fix, so our rates aren't changing just yet.

After applying the EBSS, they were collecting £93 by DD for the last 6 months (Oct-Mar)

These payments have obviously now finished, HOWEVER, they have just emailed to confirm (as they do every month) our next DD, but that they'll collect £93 on 3rd April.


I thought it would revert back to the £160 automatically?   

This is probably going to cause confusion, not to mention some potential underpayment on peoples account.

What have others had from their suppliers?


I'm going to wait and see what actually happens, and what shows on the next bill, but this might mean that we'll have to manually request that our DD be raised back to it's pre EBSS amount.

I'm with Sainsburys Energy, which is a white label for Eon Next, and have exactly the same as you. Almost identical figures, received the email today, had built my hopes up that there might be another £66 winging its way here! 

I have quite a bit of credit, so underpaying for a month is no issue, other than the impact on my Santander 123 lite. 

It's not impossible that the email is wrong and they go ahead and take £160. 

Well, they didn't.    They took £93, as promised.  

I'm going to log on now, and see if it will let me manually put it back to £160 for May.   


ETA - Just logged on and when I clicked on update payment, it actually said that they "recommend" that our DD is £160.

Well, der, yes I know!!!   

Duly changed.   

Eon community reps have stated that they are sorting it for May anyway, looks like they hadn't found a way to remove the £67 deduction.  I had changed mine downwards from the recommended anyway so they took my new payment.

Sea_Shell

molerat said:

Sea_Shell said:

Nebulous2 said:

Sea_Shell said:

We are with Eon.     For us, they dealt with the EBSS, by reducing our DD by £66/£67 a month, but crediting the whole amount to our account.


We previously paid £160pm (overpaying).    We're still on a fix, so our rates aren't changing just yet.

After applying the EBSS, they were collecting £93 by DD for the last 6 months (Oct-Mar)

These payments have obviously now finished, HOWEVER, they have just emailed to confirm (as they do every month) our next DD, but that they'll collect £93 on 3rd April.


I thought it would revert back to the £160 automatically?   

This is probably going to cause confusion, not to mention some potential underpayment on peoples account.

What have others had from their suppliers?


I'm going to wait and see what actually happens, and what shows on the next bill, but this might mean that we'll have to manually request that our DD be raised back to it's pre EBSS amount.

I'm with Sainsburys Energy, which is a white label for Eon Next, and have exactly the same as you. Almost identical figures, received the email today, had built my hopes up that there might be another £66 winging its way here! 

I have quite a bit of credit, so underpaying for a month is no issue, other than the impact on my Santander 123 lite. 

It's not impossible that the email is wrong and they go ahead and take £160. 

Well, they didn't.    They took £93, as promised.  

I'm going to log on now, and see if it will let me manually put it back to £160 for May.   


ETA - Just logged on and when I clicked on update payment, it actually said that they "recommend" that our DD is £160.

Well, der, yes I know!!!   

Duly changed.   

Eon community reps have stated that they are sorting it for May anyway, looks like they hadn't found a way to remove the £67 deduction.  I had changed mine downwards from the recommended anyway so they took my new payment.

They've only had 6 months to sort it out.

Blind Freddy could see they'd need to be able to unwind the scheme.

yippeekiay

My Eon DD is still showing £0 so they have yet to revert it back to what it was prior to the discount.

I used to pay on the 8th of the month but it shows the 1st still, since changing on the first discount payment.

I don't know whether to adjust it myself or simply keep the money in my account earning interest until they eventually decide they are going to issue a bill - some 18mths and counting after I was moved to them

woeestme

British gas just sent me the new figures for elec. 

Kwh rate reduced by 1p, SC up by 5p!  Net result: 1.9% reduction in overall bill.

So, how can the Govt end the EBSS scheme end when there's no significant reduction in the rates?

Unless of course I can move to a cheaper provider?

I'm on UC and have a debt arrangement with BG. 

MultiFuelBurner

woeestme said:

British gas just sent me the new figures for elec. 

Kwh rate reduced by 1p, SC up by 5p!  Net result: 1.9% reduction in overall bill.

So, how can the Govt end the EBSS scheme end when there's no significant reduction in the rates?

Unless of course I can move to a cheaper provider?

I'm on UC and have a debt arrangement with BG. 

I believe the original plan is that it would go up £500 a year from 1st April so the fact it's remained the same from 1st April is actually a result.

Nebulous2

Sea_Shell said:

Nebulous2 said:

Sea_Shell said:

We are with Eon.     For us, they dealt with the EBSS, by reducing our DD by £66/£67 a month, but crediting the whole amount to our account.


We previously paid £160pm (overpaying).    We're still on a fix, so our rates aren't changing just yet.

After applying the EBSS, they were collecting £93 by DD for the last 6 months (Oct-Mar)

These payments have obviously now finished, HOWEVER, they have just emailed to confirm (as they do every month) our next DD, but that they'll collect £93 on 3rd April.


I thought it would revert back to the £160 automatically?   

This is probably going to cause confusion, not to mention some potential underpayment on peoples account.

What have others had from their suppliers?


I'm going to wait and see what actually happens, and what shows on the next bill, but this might mean that we'll have to manually request that our DD be raised back to it's pre EBSS amount.

I'm with Sainsburys Energy, which is a white label for Eon Next, and have exactly the same as you. Almost identical figures, received the email today, had built my hopes up that there might be another £66 winging its way here! 

I have quite a bit of credit, so underpaying for a month is no issue, other than the impact on my Santander 123 lite. 

It's not impossible that the email is wrong and they go ahead and take £160. 

Well, they didn't.    They took £93, as promised.  

I'm going to log on now, and see if it will let me manually put it back to £160 for May.   


ETA - Just logged on and when I clicked on update payment, it actually said that they "recommend" that our DD is £160.

Well, der, yes I know!!!   

Duly changed.   

My payment went out at £93 as well. March was a heavy month fuelwise, as it has been really cold here. 

I'm about £400 in credit, with reduced usage on the way, so I'm going to wait at least another month to see if it reverts itself. 

woeestme

MultiFuelBurner said:

woeestme said:

British gas just sent me the new figures for elec. 

Kwh rate reduced by 1p, SC up by 5p!  Net result: 1.9% reduction in overall bill.

So, how can the Govt end the EBSS scheme end when there's no significant reduction in the rates?

Unless of course I can move to a cheaper provider?

I'm on UC and have a debt arrangement with BG. 

I believe the original plan is that it would go up £500 a year from 1st April so the fact it's remained the same from 1st April is actually a result.

No, the supposed reason given for withdrawal of EBSS was because prices would go down as the lower wholesale prices would enter into the retail market.

But instead you're telling me that no change in the price is a good result?

If there's no meaningul reduction in the overall rates, why is Gov.uk withdrawing the EBSS?

Are there cheaper deals with other providers?