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LIDL Parking Eye PCN - Cancelled by LIDL Customer Service
sad_woman
Posts: 44 Forumite
Once again HUGE THANKS to this site and re reading to check what is required...
There were genuine mitigating circs, I did not make them up but then I suspect others will have good reason to have been in a boring supermarket for more than a randomly selected allowed time!
Please note @Coupon-mad as an FYI unusually it was cancelled via Customer Services.
I went the online Parking Eye appeal route but simultaneously 'reached out' to LIDL CEO
CEO email was responded to by Customer Services and I had several back n forth (each time cc'ing CEO)
I think quoting their own website VISION & MISSION statements, or ''providing complete customer satisfaction', sealed the deal - well and tenacity of course!
Still awaiting response from PE
Have pasted below part of the email trail for other forumites/PCN visits for info:
There were genuine mitigating circs, I did not make them up but then I suspect others will have good reason to have been in a boring supermarket for more than a randomly selected allowed time!
Please note @Coupon-mad as an FYI unusually it was cancelled via Customer Services.
I went the online Parking Eye appeal route but simultaneously 'reached out' to LIDL CEO
CEO email was responded to by Customer Services and I had several back n forth (each time cc'ing CEO)
I think quoting their own website VISION & MISSION statements, or ''providing complete customer satisfaction', sealed the deal - well and tenacity of course!
Still awaiting response from PE
Have pasted below part of the email trail for other forumites/PCN visits for info:
THEN I KEPT GETTING A BOG STD REPLY
UNTIL FINALLY:
2
Comments
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Well done for persisting and proving that Plan A is the way to go. However, this is the third thread you have started about this PCN.
LIDL Parking Eye PCN - Cancelled by LIDL Customer Service
LIDL / Parking Eye PCN - CANCELLED by LIDL Customer Services
2 -
Well spotted @B789. I guess the OP is just keeping any NEWBIES in the Plan A LIDL loop.
2 -
Well done.Still awaiting response from PEIf you go to their website as if to pay the PCN (obv don't!), you can check its current status.
Please note, we are not a legal advice forum. I personally don't get involved in critiquing court case Defences/Witness Statements, so unable to help on that front. Please don't ask. .
I provide only my personal opinion, it is not a legal opinion, it is simply a personal one. I am not a lawyer.
Give a man a fish, and you feed him for a day; show him how to catch fish, and you feed him for a lifetime.#Private Parking Firms - Killing the High Street2
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