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LIDL / Parking Eye PCN - CANCELLED by LIDL Customer Services

sad_woman Posts: 44 Forumite

27 February 2023 at 7:27PM in Parking tickets, fines & parking

Once again HUGE THANKS to this site and re reading to check what is required...
There were genuine mitigating circs, I did not make them up but then I suspect others will have good reason to have been in a boring supermarket for more than a randomly selected allowed time!

Please note @Coupon-mad as an FYI unusually it was cancelled via Customer Services.
I went the online Parking Eye appeal route but simultaneously 'reached out' to LIDL CEO
CEO email was responded to by Customer Services and I had several back n forth (each time cc'ing CEO)
I think quoting their own website VISION & MISSION statements, or ''providing complete customer satisfaction', sealed the deal - well and tenacity of course!
Still awaiting response from PE
Have pasted below part of the email trail for other forumites/PCN visits for info:

Image: https://us-noi.v-cdn.net/6031891/uploads/editor/cg/5ofkw74qaqy2.png

THEN I KEPT GETTING A BOG STD REPLY

Image: https://us-noi.v-cdn.net/6031891/uploads/editor/9g/e91kygn4vsai.png

Image: https://us-noi.v-cdn.net/6031891/uploads/editor/pn/bcoqnqvwhp6r.png

Image: https://us-noi.v-cdn.net/6031891/uploads/editor/ol/iahg0uld27t9.png

UNTIL FINALLY:

Image: https://us-noi.v-cdn.net/6031891/uploads/editor/oy/0yjiproakp8j.png

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LIDL / Parking Eye PCN - CANCELLED by LIDL Customer Services

THEN I KEPT GETTING A BOG STD REPLY

UNTIL FINALLY:

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