My buggy is not safe but mothercare has said its fine (long post - sorry) pls read

RACHIE77 · 9 July 2005 at 1:58PM

jenpoptab wrote:

Rachie, any news?

They phoned me and told me that there was nothing wrong with the buggy and could i come down to collect it, i didnt even want to go in the store so i asked my mum to go in while I waited in the car with the kids. I sat in the car for over half an hour while they looked for the buggy, they brought out the wrong one (a brand new single one) and then just couldn't find it. Mothercare are a joke! My dad is going to get on the case and give me a hand to sort it out cos they just dont seem to care!

Thanks to Rachel who PMd me, its good to hear that i'm not to only one who thinks this buggy is pants!!

jenpoptab · 9 July 2005 at 9:07PM

I think it's bang out of order now, will trading standards look into?

princessmoneysaver · 9 July 2005 at 9:41PM

My daughter is almost 6 now so it's a while since we've needed a pushchair BUT I remember buying one from Mothercare for about £30/£35 & within a few months the wheels had come off in the middle of the road AND one of the back bars (behind where the child sits) had a big white mark on it where it was obviously bending. When I took it back to shop (No more that 4 months after I had bought it) with the receipt I was told I couldn't have a refund/repair as it was "wear & tear" - exactly how is ALL FOUR wheels coming off "wear & tear" within a few months?