LBG closing all my accounts on 18th May

Bridlington1

I've finally got round to reading through the LBG DSARs. By the looks of things LBG are closing my accounts on 19th May and not the 18th, which is a rather pleasant surprise. I can now get 1 extra day's worth of interest on the regular savers, which by my calculations leaves me about 17p better off than I thought I was going to be. At least that's something I suppose. 

Ed-1

Bridlington1 said:

I've finally got round to reading through the LBG DSARs. By the looks of things LBG are closing my accounts on 19th May and not the 18th, which is a rather pleasant surprise. I can now get 1 extra day's worth of interest on the regular savers, which by my calculations leaves me about 17p better off than I thought I was going to be. At least that's something I suppose. 

What do the notes say?

Bridlington1

Ed-1 said:

Bridlington1 said:

I've finally got round to reading through the LBG DSARs. By the looks of things LBG are closing my accounts on 19th May and not the 18th, which is a rather pleasant surprise. I can now get 1 extra day's worth of interest on the regular savers, which by my calculations leaves me about 17p better off than I thought I was going to be. At least that's something I suppose. 

What do the notes say?

From the Halifax and BOS DSAR:

Lloyds follows suit.

flaneurs_lobster

Bridlington1 said:

Ed-1 said:

Bridlington1 said:

I've finally got round to reading through the LBG DSARs. By the looks of things LBG are closing my accounts on 19th May and not the 18th, which is a rather pleasant surprise. I can now get 1 extra day's worth of interest on the regular savers, which by my calculations leaves me about 17p better off than I thought I was going to be. At least that's something I suppose. 

What do the notes say?

From the Halifax and BOS DSAR:

Lloyds follows suit.

I'm curious - what's "fountain community bank" (Google not helping)?

wmb194

flaneurs_lobster said:

Bridlington1 said:

Ed-1 said:

Bridlington1 said:

I've finally got round to reading through the LBG DSARs. By the looks of things LBG are closing my accounts on 19th May and not the 18th, which is a rather pleasant surprise. I can now get 1 extra day's worth of interest on the regular savers, which by my calculations leaves me about 17p better off than I thought I was going to be. At least that's something I suppose. 

What do the notes say?

From the Halifax and BOS DSAR:

Lloyds follows suit.

I'm curious - what's "fountain community bank" (Google not helping)?

I presume that's what it calls its internal process and procedures manual/knowledge base. All the banks have them. 

TimSynths

flaneurs_lobster said:

Bridlington1 said:

Ed-1 said:

Bridlington1 said:

I've finally got round to reading through the LBG DSARs. By the looks of things LBG are closing my accounts on 19th May and not the 18th, which is a rather pleasant surprise. I can now get 1 extra day's worth of interest on the regular savers, which by my calculations leaves me about 17p better off than I thought I was going to be. At least that's something I suppose. 

What do the notes say?

From the Halifax and BOS DSAR:

Lloyds follows suit.

I'm curious - what's "fountain community bank" (Google not helping)?

Fountain is the name of an internal database a bit like an encyclopaedia, as in fountain of knowledge.

flaneurs_lobster

TimSynths said:

flaneurs_lobster said:

Bridlington1 said:

Ed-1 said:

Bridlington1 said:

I've finally got round to reading through the LBG DSARs. By the looks of things LBG are closing my accounts on 19th May and not the 18th, which is a rather pleasant surprise. I can now get 1 extra day's worth of interest on the regular savers, which by my calculations leaves me about 17p better off than I thought I was going to be. At least that's something I suppose. 

What do the notes say?

From the Halifax and BOS DSAR:

Lloyds follows suit.

I'm curious - what's "fountain community bank" (Google not helping)?

Fountain is the name of an internal database a bit like an encyclopaedia, as in fountain of knowledge.

Thanks @wmb194 & @TimSynths, yes that makes sense.

An organisation I worked for had one of those for when IT things went very wrong, it was called "Priapus".

GingerTim

flaneurs_lobster said:

TimSynths said:

flaneurs_lobster said:

Bridlington1 said:

Ed-1 said:

Bridlington1 said:

I've finally got round to reading through the LBG DSARs. By the looks of things LBG are closing my accounts on 19th May and not the 18th, which is a rather pleasant surprise. I can now get 1 extra day's worth of interest on the regular savers, which by my calculations leaves me about 17p better off than I thought I was going to be. At least that's something I suppose. 

What do the notes say?

From the Halifax and BOS DSAR:

Lloyds follows suit.

I'm curious - what's "fountain community bank" (Google not helping)?

Fountain is the name of an internal database a bit like an encyclopaedia, as in fountain of knowledge.

Thanks @wmb194 & @TimSynths, yes that makes sense.

An organisation I worked for had one of those for when IT things went very wrong, it was called "Priapus".

Priapus being a minor Greek god of fertility, agriculture, and male genitals. Someone picked a belter of a name.

pecunianonolet

Very interesting, my DSAR was very different and showed incorrect personal data. Went to a BOS branch and spoke with a manager for over an hour and we went through page by page and corrected what was possible. The only thing the guy wasn't able to correct was the address move in date. He explained things to me and that he is unable to explain why things are the way they are but thta he is very surprised and never came across something like that for the last 10 years he has been in banking.

The funny bit was that the documents indicated I am able to have a credit card with Halifax but not a current account. He apologised several times that he can't help me further. I had all sorts of documents, e.g. passports, coucil tax bill, payslips, employment contract and more with me and he said that he wouldn't even know where to send all this evidence. We filled in every field in there system so Halifax and in turn LBG has now more data nd information in their sstem than any other bank or building society I am having accounts with.

He did made notes that he has seen all documents and was able to idenify me, and that we corrected a bunch of errors.

Been told to wait for the outcome of my review and complaint. Digital access via app working fine without problems. Currently on holiday so let's see what post I might have when back home after 3 weeks away.

Ed-1

Bridlington1 said:

Ed-1 said:

Bridlington1 said:

I've finally got round to reading through the LBG DSARs. By the looks of things LBG are closing my accounts on 19th May and not the 18th, which is a rather pleasant surprise. I can now get 1 extra day's worth of interest on the regular savers, which by my calculations leaves me about 17p better off than I thought I was going to be. At least that's something I suppose. 

What do the notes say?

From the Halifax and BOS DSAR:

Lloyds follows suit.

Did all accounts close as expected?