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Octopus Agile
Comments
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Is it still a 6 month wait to go back on to Agile, if I switch away and want to switch back?
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TThere was never a 6 month wait, it's always been 28 days.
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The way things are going with Trump/Iran ..Russia/Ukraine the price at peak periods today is over 70 p a kWh ..That's what it was like at start of Russian war when it hit 99 p kWh .
I m a very low user but even I m starting to crack and jump ship .
I do like the free electric when it gets windy throughout UK though .I will give it another week and admit defeat if it's not calmed down
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I'm going to prevaricate a little more until my next billing date on the 15th, in case there's a change in the weather, as the old song goes.
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Just been told by an Octopus Customer Service person that if I switch from Agile to IOG, then I have to wait 6 months to go back on Agile, so am confused. Just looked at the Octopus T&Cs and they say 30 days:
- Once you're on a smart tariff, you cannot switch to a different smart tariff until you have been on the initial tariff for 30 days.
So, it’s not zero, but is it 28 days, 30 days or 6 months?0 -
I think I'd have stuck it out if I didn't have the heat pump. I managed last year fine, but my electricity usage will be considerably higher now I don't have an oil bill!
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Wind for next few days …. not a lot
4.8kWp 12x400W Longhi 9.6 kWh battery Giv-hy 5.0 Inverter, WSW facing Essex . Aint no sunshine ☀️ Octopus gas fixed 5.07 + Octopus Intelligent Flux leccy
CEC Email energyclub@moneysavingexpert.com1 -
Just been told by an Octopus Customer Service person that if I switch from Agile to IOG, then I have to wait 6 months to go back on Agile, so am confused.
Octopus CS have previous form on being wrong about this.
We're you told this by email? Does the email have a "get a second opinion" link?
N. Hampshire, he/him. Octopus Intelligent Go elec / Fuse gas / Vodafone BB / iD mobile. Kirk Hill Co-op member.Economy 7 cap explainer. Gas vs E7 vs peak elec heating costs, Ecoflow Stream, Best kettle :-)
2.72kWp PV facing SSW installed Jan 2012. 11 x 247w panels, 3.6kw inverter. 37 MWh generated, long-term average 2.6 Os.0 -
They say there's no wind.. I nearly got blown over yesterday!
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The T&Cs have said 30 days for many years, right through to the latest version.
Not a clue where they pulled 6 months from either because for Tracker it's 9 months so it's not even that they've mixed them up.
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