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Virgin Money

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Have set up a new ISA account based on links on this site. All seems normal but when I go to transfer money the account details are not matched. I have tried online and verbally with my bank. When I phoned Virgin Money they said they are not signed up to the payee matching scheme but it is making me nervous that this is legitimate. Grateful for any help. My bank has warned me to be careful 
thanks Helen

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  • xylophone
    xylophone Posts: 44,866 Forumite
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    https://uk.virginmoney.com/service/cop/

    Do you mean confirmation of payee?
  • Robin9
    Robin9 Posts: 12,218 Forumite
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    Transfer a nominal sum first
    Never pay on an estimated bill. Always read and understand your bill
  • Cawkill
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    Yes confirmation of payee as a big organisation Virgin Money is part of Clydesdale Bank it seems strange
  • savit4l8er
    savit4l8er Posts: 306 Forumite
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    Robin9 said:
    Transfer a nominal sum first
    That's the best way.  I wanted to use my own choice of recipient name for identification purposes, of course it didn't match but the first £1 reached and all was fine.

    If you do send a small payment, remember you did it, I think a few over subscribe from what I see on here. 🙂
    Yeah, cheers but nah, I will stick with yes,  thank you and no. 

    Thank you. 
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