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Nationwide Flex Direct
Comments
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The account I opened with nationwide on Thursday as a donor account has just now shown on the app.Hopefully the Flex Direct shows tomorrow morning.If you want me to definitely see your reply, please tag me @forumuser7 Thank you.
N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.1 -
It didn’t show, and still isn’t showing.ForumUser7 said:
Hopefully the Flex Direct shows tomorrow morning.
I applied late on Friday, and @dealyboy mentioned it takes a working day to show. Perhaps it’ll show tomorrow morning once a full working day has passedIf you want me to definitely see your reply, please tag me @forumuser7 Thank you.
N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.1 -
Hello again (feeling old?) ...@ForumUser7 said:
It didn’t show, and still isn’t showing.ForumUser7 said:
Hopefully the Flex Direct shows tomorrow morning.
I applied late on Friday, and @dealyboy mentioned it takes a working day to show. Perhaps it’ll show tomorrow morning once a full working day has passed
Just to confirm my confirmation ... I opened my first ever account with Nationwide online on Saturday 15th October 2022 at about 11:00, it being the FlexDirect, switching my longstanding Santander 123 lite CA, it was successful. I received a couple of Welcome e-mails on Sunday 16th October at about 09:00 and transferred £1.00 to the FlexDirect from my Santander eSaver at about 11:00.1 -
I'm not quite sure if I feel old, but it doesn't feel like it was a birthday so recently already!dealyboy said:
Hello again (feeling old?) ...@ForumUser7 said:
It didn’t show, and still isn’t showing.ForumUser7 said:
Hopefully the Flex Direct shows tomorrow morning.
I applied late on Friday, and @dealyboy mentioned it takes a working day to show. Perhaps it’ll show tomorrow morning once a full working day has passed
Just to confirm my confirmation ... I opened my first ever account with Nationwide online on Saturday 15th October 2022 at about 11:00, it being the FlexDirect, switching my longstanding Santander 123 lite CA, it was successful. I received a couple of Welcome e-mails on Sunday 16th October at about 09:00 and transferred £1.00 to the FlexDirect from my Santander eSaver at about 11:00.
Thanks for the information. I'm hoping it'll show ~3AM today, as a full working day has passed, but I won't be staying up. I'll check in the morning.
I got a reply from the missing accounts team yesterday that there was a security restriction on the account preventing it from being viewed online and to call CS. I was wondering if this is just when the account is first opened for security. I called, and no one had the foggiest about I was on about and I was passed from team to team. Eventually, I got through to someone helpful who realised what team they needed to put me through to, but the relevant team had closed shortly before I got through to them... Typical... They've logged a complaint for me, so if I have time to call today, I'll call again, but if not, the complaint handler will have to sort it out and put me in direct contact with the right team etc.
I think it is likely because I applied for 2 new current accounts with them in ~24 hours, but they weren't entirely sure. They mentioned this restriction will not affect any of my other accounts with them, so 🤞🏼 everything gets sorted out.If you want me to definitely see your reply, please tag me @forumuser7 Thank you.
N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.1 -
Sounds like the doings of the mysterious 'Special Investigations Department (SID)".ForumUser7 said:
I'm not quite sure if I feel old, but it doesn't feel like it was a birthday so recently already!dealyboy said:
Hello again (feeling old?) ...@ForumUser7 said:
It didn’t show, and still isn’t showing.ForumUser7 said:
Hopefully the Flex Direct shows tomorrow morning.
I applied late on Friday, and @dealyboy mentioned it takes a working day to show. Perhaps it’ll show tomorrow morning once a full working day has passed
Just to confirm my confirmation ... I opened my first ever account with Nationwide online on Saturday 15th October 2022 at about 11:00, it being the FlexDirect, switching my longstanding Santander 123 lite CA, it was successful. I received a couple of Welcome e-mails on Sunday 16th October at about 09:00 and transferred £1.00 to the FlexDirect from my Santander eSaver at about 11:00.
Thanks for the information. I'm hoping it'll show ~3AM today, as a full working day has passed, but I won't be staying up. I'll check in the morning.
I got a reply from the missing accounts team yesterday that there was a security restriction on the account preventing it from being viewed online and to call CS. I was wondering if this is just when the account is first opened for security. I called, and no one had the foggiest about I was on about and I was passed from team to team. Eventually, I got through to someone helpful who realised what team they needed to put me through to, but the relevant team had closed shortly before I got through to them... Typical... They've logged a complaint for me, so if I have time to call today, I'll call again, but if not, the complaint handler will have to sort it out and put me in direct contact with the right team etc.
I think it is likely because I applied for 2 new current accounts with them in ~24 hours, but they weren't entirely sure. They mentioned this restriction will not affect any of my other accounts with them, so 🤞🏼 everything gets sorted out.1 -
Is that the name of the relevant Nationwide team, or do you just mean the police SID? I doubt it's there tbh, I'll give nationwide a call later today and see what's up thoughEd-1 said:
Sounds like the doings of the mysterious 'Special Investigations Department (SID)".ForumUser7 said:
I'm not quite sure if I feel old, but it doesn't feel like it was a birthday so recently already!dealyboy said:
Hello again (feeling old?) ...@ForumUser7 said:
It didn’t show, and still isn’t showing.ForumUser7 said:
Hopefully the Flex Direct shows tomorrow morning.
I applied late on Friday, and @dealyboy mentioned it takes a working day to show. Perhaps it’ll show tomorrow morning once a full working day has passed
Just to confirm my confirmation ... I opened my first ever account with Nationwide online on Saturday 15th October 2022 at about 11:00, it being the FlexDirect, switching my longstanding Santander 123 lite CA, it was successful. I received a couple of Welcome e-mails on Sunday 16th October at about 09:00 and transferred £1.00 to the FlexDirect from my Santander eSaver at about 11:00.
Thanks for the information. I'm hoping it'll show ~3AM today, as a full working day has passed, but I won't be staying up. I'll check in the morning.
I got a reply from the missing accounts team yesterday that there was a security restriction on the account preventing it from being viewed online and to call CS. I was wondering if this is just when the account is first opened for security. I called, and no one had the foggiest about I was on about and I was passed from team to team. Eventually, I got through to someone helpful who realised what team they needed to put me through to, but the relevant team had closed shortly before I got through to them... Typical... They've logged a complaint for me, so if I have time to call today, I'll call again, but if not, the complaint handler will have to sort it out and put me in direct contact with the right team etc.
I think it is likely because I applied for 2 new current accounts with them in ~24 hours, but they weren't entirely sure. They mentioned this restriction will not affect any of my other accounts with them, so 🤞🏼 everything gets sorted out.If you want me to definitely see your reply, please tag me @forumuser7 Thank you.
N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.0 -
That's what Nationwide call their security department.ForumUser7 said:
Is that the name of the relevant Nationwide team, or do you just mean the police SID? I doubt it's there tbh, I'll give nationwide a call later today and see what's up thoughEd-1 said:
Sounds like the doings of the mysterious 'Special Investigations Department (SID)".ForumUser7 said:
I'm not quite sure if I feel old, but it doesn't feel like it was a birthday so recently already!dealyboy said:
Hello again (feeling old?) ...@ForumUser7 said:
It didn’t show, and still isn’t showing.ForumUser7 said:
Hopefully the Flex Direct shows tomorrow morning.
I applied late on Friday, and @dealyboy mentioned it takes a working day to show. Perhaps it’ll show tomorrow morning once a full working day has passed
Just to confirm my confirmation ... I opened my first ever account with Nationwide online on Saturday 15th October 2022 at about 11:00, it being the FlexDirect, switching my longstanding Santander 123 lite CA, it was successful. I received a couple of Welcome e-mails on Sunday 16th October at about 09:00 and transferred £1.00 to the FlexDirect from my Santander eSaver at about 11:00.
Thanks for the information. I'm hoping it'll show ~3AM today, as a full working day has passed, but I won't be staying up. I'll check in the morning.
I got a reply from the missing accounts team yesterday that there was a security restriction on the account preventing it from being viewed online and to call CS. I was wondering if this is just when the account is first opened for security. I called, and no one had the foggiest about I was on about and I was passed from team to team. Eventually, I got through to someone helpful who realised what team they needed to put me through to, but the relevant team had closed shortly before I got through to them... Typical... They've logged a complaint for me, so if I have time to call today, I'll call again, but if not, the complaint handler will have to sort it out and put me in direct contact with the right team etc.
I think it is likely because I applied for 2 new current accounts with them in ~24 hours, but they weren't entirely sure. They mentioned this restriction will not affect any of my other accounts with them, so 🤞🏼 everything gets sorted out.1 -
Just spoken with the relevant team - they have no idea why it was placed on, they have no concerns with my account or activity. They think perhaps the system auto did it as there was 2 applications in ~ 24 hours, but they are not sure if that was what triggered it. Regardless, they've arranged for the blocks to be removed and this should be showing in my online banking by close of business tomorrow.
If you want me to definitely see your reply, please tag me @forumuser7 Thank you.
N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.2 -
Last update - it now shows on the online system and app, and I've added the card to Apple Pay. Hoping they'll fully explain what happened in the complaint response letter, but regardless, glad I could now fund it.ForumUser7 said:Just spoken with the relevant team - they have no idea why it was placed on, they have no concerns with my account or activity. They think perhaps the system auto did it as there was 2 applications in ~ 24 hours, but they are not sure if that was what triggered it. Regardless, they've arranged for the blocks to be removed and this should be showing in my online banking by close of business tomorrow.If you want me to definitely see your reply, please tag me @forumuser7 Thank you.
N.B. (Amended from Forum Rules): You must investigate, and check several times, before you make any decisions or take any action based on any information you glean from any of my content, as nothing I post is advice, rather it is personal opinion and is solely for discussion purposes. I research before my posts, and I never intend to share anything that is misleading, misinforming, or out of date, but don't rely on everything you read. Some of the information changes quickly, is my own opinion or may be incorrect. Verify anything you read before acting on it to protect yourself because you are responsible for any action you consequently make... DYOR, YMMV etc.2 -
... professional response (complaint letter) to unexpected and unwarranted action should be rewarded (hint hint) IMHO.@ForumUser7 said:
Last update - it now shows on the online system and app, and I've added the card to Apple Pay. Hoping they'll fully explain what happened in the complaint response letter, but regardless, glad I could now fund it.ForumUser7 said:Just spoken with the relevant team - they have no idea why it was placed on, they have no concerns with my account or activity. They think perhaps the system auto did it as there was 2 applications in ~ 24 hours, but they are not sure if that was what triggered it. Regardless, they've arranged for the blocks to be removed and this should be showing in my online banking by close of business tomorrow.1
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