Delivery left with neighbour I HATE!

born_again

Hermes, Now Evri have a APP & you can say where to leave deliveries & preferred neighbours.

grandadgolfer

Hermes have done the job of delivering the parcel and no doubt in the small print of hermes website it say's "we will deliver to neighbour etc etc"
So unless the OP wants to lose money a polite knock on the door may be the only option,but surely the neighbour can't be that bad as he/she took the parcel in

Ectophile

grandadgolfer said:

Hermes have done the job of delivering the parcel and no doubt in the small print of hermes website it say's "we will deliver to neighbour etc etc"
So unless the OP wants to lose money a polite knock on the door may be the only option,but surely the neighbour can't be that bad as he/she took the parcel in

But the OP didn't agree to any small print on Hermes' web site.  The seller did.

km1500

Ectophile said:

grandadgolfer said:

Hermes have done the job of delivering the parcel and no doubt in the small print of hermes website it say's "we will deliver to neighbour etc etc"
So unless the OP wants to lose money a polite knock on the door may be the only option,but surely the neighbour can't be that bad as he/she took the parcel in

But the OP didn't agree to any small print on Hermes' web site.  The seller did.

exactly this - the OP  did not agree to delivery to neighbour.

dil1976

Ectophile said:

grandadgolfer said:

Hermes have done the job of delivering the parcel and no doubt in the small print of hermes website it say's "we will deliver to neighbour etc etc"
So unless the OP wants to lose money a polite knock on the door may be the only option,but surely the neighbour can't be that bad as he/she took the parcel in

But the OP didn't agree to any small print on Hermes' web site.  The seller did.

Ectophile said:

grandadgolfer said:

Hermes have done the job of delivering the parcel and no doubt in the small print of hermes website it say's "we will deliver to neighbour etc etc"
So unless the OP wants to lose money a polite knock on the door may be the only option,but surely the neighbour can't be that bad as he/she took the parcel in

But the OP didn't agree to any small print on Hermes' web site.  The seller did.

But then by purchasing from seller you are accepting their T&Cs which may well cover that?

fatbelly

Jimmy_Boy said:

I know this is going to sound petty, but here goes.

I order quite regularly from Amazon and the deliveries are always left in my porch.

However I ordered an exercise bike and this was delivered by Hermes (Always have an issue with Hermes) who left with a neighbour who I despise. I Really really REALLY do not want to knock on his door to pick up my package.

I am a Prime member but this was not a Prime seller, it was dispatched by the seller. I paid with my Credit Card.

Can I request the seller to get Hermes to pick it back up and drop it off ay MY address ?

Go round and pick it up.

I had a case where the helpful police left my car keys (long story) with a neighbour I had just had an argument with. 

I collected the keys without much interchange and never spoke to them again because I moved.

You can't get on with everyone but neither can they keep your stuff.

In the future use your local collection point. I find it works better.

the_lunatic_is_in_my_head

It's not a consumer rights answer but best bet would be to have a neutral third party go pick up the item on your behalf. 

cymruchris

the_lunatic_is_in_my_head said:

It's not a consumer rights answer but best bet would be to have a neutral third party go pick up the item on your behalf. 

A very sensible suggestion to conclude matters quickly with the least amount of fuss.

grandadgolfer

Ectophile said:

grandadgolfer said:

Hermes have done the job of delivering the parcel and no doubt in the small print of hermes website it say's "we will deliver to neighbour etc etc"
So unless the OP wants to lose money a polite knock on the door may be the only option,but surely the neighbour can't be that bad as he/she took the parcel in

But the OP didn't agree to any small print on Hermes' web site.  The seller did.

The OP will have agreed to it.....it'll be in the small print

diystarter7

Jimmy_Boy said:

No theres a long history. End of the day, i'll let him keep it rather than knock on his door!

Hi OP

Are you sure you have not made a mistake about hating them as they clearly like you by accepting the large parcel as that takes some doing?

IMO, they will knock on your door soon as its a large thing and they may thik the chap forgot to leave a card telling you or you have not seen it and want the big theing removed

However, and its been mentioned, when i read your intial post i felt he was doing it to wind you up -  be the bigger man go over say hi, say thanks and look very happy - trsut me that will make his day, lol. Dont show him you are wound up is the key imo

Your choice

Good luck