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High gas usage

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  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    Guide to reading your gas meter:


  • Roly98
    Roly98 Posts: 26 Forumite
    10 Posts Name Dropper
    edited 25 October 2023 at 9:41PM
    [Deleted User] said:
    Guide to reading your gas meter:


    Thank you... I do know how to read the meter though. Can you see the two photos that I posted? 
  • Ayr_Rage
    Ayr_Rage Posts: 2,686 Forumite
    1,000 Posts Second Anniversary Photogenic Name Dropper
    edited 6 March 2023 at 12:29PM
    If you have been submitting that figure then that is where you are going wrong, that is usage in kWh.

    Your 6 kW in an hour is not unreasonable if that is the boiler working from cold.

    The CUBIC METER screen is what you should be looking at when submitting readings to your supplier.
  • Roly98
    Roly98 Posts: 26 Forumite
    10 Posts Name Dropper
    EssexHebridean said:
    That screen appears to be showing the use in kWh?  If that is the case then 6 kWh = around 66p, and a distinctly reasonable amount for the boiler to be using in an hour I would have thought? 

    Can you scroll the meter to the M3 screen as that should show a far slower increase in numbers. 
    BG assured me that this is the reading I need to give! 
  • Roly98
    Roly98 Posts: 26 Forumite
    10 Posts Name Dropper
    edited 25 October 2023 at 9:41PM
    [Deleted User] said:
    Look bottom right. The reading showing is in kWh not volume. You need to access the volume meter index in cubic meters and give this reading to your supplier.
    BG assured me that this was the right reading! I gave other readings... went through the screens 
  • Robin9
    Robin9 Posts: 12,770 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    What do you see when you press 9  
    Never pay on an estimated bill. Always read and understand your bill
  • [Deleted User]
    [Deleted User] Posts: 0 Newbie
    1,000 Posts Third Anniversary Name Dropper
    Roly98 said:
    EssexHebridean said:
    That screen appears to be showing the use in kWh?  If that is the case then 6 kWh = around 66p, and a distinctly reasonable amount for the boiler to be using in an hour I would have thought? 

    Can you scroll the meter to the M3 screen as that should show a far slower increase in numbers. 
    BG assured me that this is the reading I need to give! 
    BG is assuredly wrong. If you look at your statement you will see the conversion formula that BG has used to convert your volume reading to kWh. All gas is measured by volume not kWh. 
  • Robin9
    Robin9 Posts: 12,770 Forumite
    Part of the Furniture 10,000 Posts Name Dropper
    Have a you a wider shot of your meter showing the cables / pipes going into it ?
    Never pay on an estimated bill. Always read and understand your bill
  • Roly98
    Roly98 Posts: 26 Forumite
    10 Posts Name Dropper
    Robin9 said:
    What do you see when you press 9  
    The number after volume is not what I've given them.... BG told me it was the number beginning 34... 
  • Roly98
    Roly98 Posts: 26 Forumite
    10 Posts Name Dropper
    Roly98 said:
    Robin9 said:
    What do you see when you press 9  
    The number after volume is not what I've given them.... BG told me it was the number beginning 34... 
    The number after volume is 03093 with no decimal places 
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