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HSBC has frozen all my accounts - high earner left penniless

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  • Momanns
    Momanns Posts: 153 Forumite
    Fifth Anniversary 100 Posts Name Dropper
    Ah. So you're a troll. Enjoy
  • dealyboy
    dealyboy Posts: 1,940 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    ... When the bank concludes its investigation are they obliged to give full disclosure of their reasons ?

    I do hope so ... the OP should have some opportunity for remediation.
  • km1500
    km1500 Posts: 2,790 Forumite
    1,000 Posts Second Anniversary Name Dropper
    edited 7 March 2023 at 2:37PM
    Unfortunately, no.

    The account will either be unfrozen, or you will be given x days to close it.

    In extreme circs they will close it immediately.
  • ent_moot
    ent_moot Posts: 94 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    >The account will either be unfrozen, or you will be given x days to close it.

    If they simply unfreeze my account without explanation, I'm not going to let it drop. I want an explanation. 


  • Grumpy_chap
    Grumpy_chap Posts: 18,300 Forumite
    Part of the Furniture 10,000 Posts Name Dropper Combo Breaker
    dealyboy said:
    ... When the bank concludes its investigation are they obliged to give full disclosure of their reasons ?

    No.

    In fact, the exact opposite is true.  The bank are prohibited from providing an explanation.
    That may seem harsh for innocent parties that are impacted by the action, but it is also logical. 
    The bank freezes X number of accounts per week that flag some marker for possible suspicious activity. 
    These cases are then investigated and either released, or closed, or reported to law enforcement. 
    If the bank gave an explanation in the case of those accounts that are simply released, the actions that triggered investigation would become known and those with something to hide would alter their behaviour to avoid detection.

    The OP won't get the explanation they desire.  The bank may give some meaningless response to a request for explanation.
  • sheramber
    sheramber Posts: 22,606 Forumite
    Part of the Furniture 10,000 Posts I've been Money Tipped! Name Dropper
    ent_moot said:
    >The account will either be unfrozen, or you will be given x days to close it.

    If they simply unfreeze my account without explanation, I'm not going to let it drop. I want an explanation. 


    How are you going to achieve that?
  • ent_moot
    ent_moot Posts: 94 Forumite
    Eighth Anniversary 10 Posts Combo Breaker
    How are you going to achieve that?

    My local MP was formerly Home Secretary, and Secretary of State for Business. I've already had a helpful response from his team, unlike the generic responses from HSBC. Maybe this avenue will be fruitful. 

    Aside from the distress this has caused my family, the inefficiency is immense. The system (whether it's HSBC's implementation, or the legislation itself) needs to change. I expect better in the UK.
  • dealyboy
    dealyboy Posts: 1,940 Forumite
    Part of the Furniture 1,000 Posts Photogenic Name Dropper
    ent_moot said:
    How are you going to achieve that?

    My local MP was formerly Home Secretary, and Secretary of State for Business. I've already had a helpful response from his team, unlike the generic responses from HSBC. Maybe this avenue will be fruitful. 

    Aside from the distress this has caused my family, the inefficiency is immense. The system (whether it's HSBC's implementation, or the legislation itself) needs to change. I expect better in the UK.
    ... and I think you'll be the first to agree this is not just about you, this is also about the little man !
  • Malkytheheed
    Malkytheheed Posts: 662 Forumite
    Fifth Anniversary 500 Posts Name Dropper
    phillw said:
    Momanns said:
    Has the OP stated whether is he a high earner? This might help what advice to provide. 
    Yes, unfortunately the ven diagram of high earners and criminals is pretty much two overlapping circles.
    Ridiculous comment. Reeks of jealousy. 
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