HSBC has frozen all my accounts - high earner left penniless

ent_moot

trient said:

Off-topic, but I am genuinely impressed with the level of community support to this story, given the sense of entitlement that was displayed from beginning (title included) to end.

Glad this has been sorted out and hopefully the OP can now move on.

Don't mistake your own feelings, whatever they may be, for my entitlement. The fact that I am a high earner (which I guess is what you find entitled about the title?) was additional context that I thought appropriate to include, given it is mentioned in published articles as a contributor to the likelihood of having ones account frozen. It's not something that I'm proud of (I consider myself extremely lucky, not exceptional), nor that I would ordinarily mention unless it is highly relevant or necessary. 

Anyone, rich or poor, should feel entitled to the money they have earned and entrusted to a bank. 

Yes, I have somewhat embellished the title. I was actually only left penniless for 24 hours, as I had money on my Monzo account, and Monzo were able to send me a new card the next day (my previous card had expired a few years ago). 

MattMattMattUK said:

You will not get any compensation, the bank did what they are required to do undet legislation and their banking license. You taking a day and a half off was your choice and it makes no difference to the outcome so was pointless.

I would hardly describe AML, anti-fraud and other checks as disgraceful, sometimes these things happen, it was resolved in less than a week, your reaction seems to be hugely disproportionate.

I have now been given compensation a "good will" gesture, along with an inadequate apology. Being falsely treated like a criminal is extremely distressing; I feel like my mental health has taken a real battering. I've probably been a little more obnoxious than usual, and I apologise for this; however, I cannot understate just how distressing the past week has been.

dealyboy

ent_moot said:

trient said:

Off-topic, but I am genuinely impressed with the level of community support to this story, given the sense of entitlement that was displayed from beginning (title included) to end.

Glad this has been sorted out and hopefully the OP can now move on.

Don't mistake your own feelings, whatever they may be, for my entitlement. The fact that I am a high earner (which I guess is what you find entitled about the title?) was additional context that I thought appropriate to include, given it is mentioned in published articles as a contributor to the likelihood of having ones account frozen. It's not something that I'm proud of (I consider myself extremely lucky, not exceptional), nor that I would ordinarily mention unless it is highly relevant or necessary. 

Anyone, rich or poor, should feel entitled to the money they have earned and entrusted to a bank. 

Yes, I have somewhat embellished the title. I was actually only left penniless for 24 hours, as I had money on my Monzo account, and Monzo were able to send me a new card the next day (my previous card had expired a few years ago). 

MattMattMattUK said:

You will not get any compensation, the bank did what they are required to do undet legislation and their banking license. You taking a day and a half off was your choice and it makes no difference to the outcome so was pointless.

I would hardly describe AML, anti-fraud and other checks as disgraceful, sometimes these things happen, it was resolved in less than a week, your reaction seems to be hugely disproportionate.

I have now been given compensation a "good will" gesture, along with an inadequate apology. Being falsely treated like a criminal is extremely distressing; I feel like my mental health has taken a real battering. I've probably been a little more obnoxious than usual, and I apologise for this; however, I cannot understate just how distressing the past week has been.

This forum is renowned for treating each person equally, rich or poor, young or old, (dare I say) ignorant or highly knowledgeable, woe betide a contributor who fails the forums' basic rules of respect.

I think in this thread by and large people have played the ball rather than the man and have benefited from the discourse.