First Direct Switch offer

I had First Direct switch offer back in year 2017 and close my First direct in year 2018.

And now is 2023, are they able to know that I had been with First Direct before, and trying to get the switch bonus.
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Replies

  • eskbankereskbanker Forumite
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    Yes, they'll be able to know that you've had an account with them before, and will generally refuse to pay a switch bonus on that basis, although, anecdotally, someone on here once claimed to have succeeded a second time round.
  • KatiehoundKatiehound Forumite
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    First Direct has an exceedingly long memory and generally you won't get a switching bonus if you have ever had one before!
    Being polite and pleasant doesn't cost anything!
    If you found my posting helpful please hit the "Thanks" button!
    Many thanks
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  • TwiceNightlyTwiceNightly Forumite
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    I had a First Direct account and credit card in 2019 and opened a new one for the switch offer and was given the money.

    However, on calling them (which you have to do for pretty much anything) they said that they have some kind of thing going on behind the scenes where they have two records for me - this new one and an old one - which I would need to link together before I could open a savings account. As that would then take 7 days I never bothered as that's a bit archaic.
  • tracyyitracyyi Forumite
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    eskbanker said:
    Yes, they'll be able to know that you've had an account with them before, and will generally refuse to pay a switch bonus on that basis, although, anecdotally, someone on here once claimed to have succeeded a second time round.
    someone in this forum able to succeed the second time?
  • eskbankereskbanker Forumite
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    tracyyi said:
    eskbanker said:
    Yes, they'll be able to know that you've had an account with them before, and will generally refuse to pay a switch bonus on that basis, although, anecdotally, someone on here once claimed to have succeeded a second time round.
    someone in this forum able to succeed the second time?
    See the post immediately above yours!
  • tracyyitracyyi Forumite
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    eskbanker said:
    tracyyi said:
    eskbanker said:
    Yes, they'll be able to know that you've had an account with them before, and will generally refuse to pay a switch bonus on that basis, although, anecdotally, someone on here once claimed to have succeeded a second time round.
    someone in this forum able to succeed the second time?
    See the post immediately above yours!
    thank you. The post above me does not get second times, I assume.
  • TwiceNightlyTwiceNightly Forumite
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    I did get it.

    Timeline:
    2019 closed my First Direct account
    2022 opened a new First Direct account and got my bonus
  • stuartp2000stuartp2000 Forumite
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    I have the switch money and previously had a first direct account but that was some 15-20 years ago so if is definitely not ever having had an account.

    TwiceNightly was obviously a lot newer account than me but that looks like more admin error there end if having two records for them.

    when I switched I opened the 7% saver and everything was seamless, I did not think I would get the bonus but wanted the savings account so worth the transfer and the switch bonus was an added benefit.
    Pay off all debts by 2023 - #18 3149.45 / 8000
    Debt 1 £7,700 original end date 09/2024, current £4,691.85 new end date 05/24
    Debt 2 £929 original end date 07/24, current balance £0.00
    Debt 3 £614 original end date 12/2024, current balance £0.00 
  • tracyyitracyyi Forumite
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    I did get it.

    Timeline:
    2019 closed my First Direct account
    2022 opened a new First Direct account and got my bonus
    " they said that they have some kind of thing going on behind the scenes where they have two records for me "

    they link both records, and you still succeeded. 
  • notquiteskintnotquiteskint Forumite
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    account opened all criteria met opened savings account 1st £300 payment made, now got to see if i get the bonus, was with 1st direct many moons ago either way its a win win scenario with the 7% savings

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