New Octopus tariff for solar and battery users - Octopus Flux

Ron-ski

@Meatballs No mention of MCS above, have they dropped that as well?

Nice if they have dropped the 9kw maximum of PV, I can add more panels

BossBob

No, they still want you MCS certificate number. Signed up to Flux a couple of days ago so current.

JKenH

EcoScruples said:

Confirmation just came through that we are now on flux export so all in all it took a shade over 4 days to switch, very decent.
Now to be brave and have a play with my battery settings 

Did you have to submit an export meter reading?

I have received confirmation that my switch is now complete but Octopus say they haven’t had my opening meter reading yet. I have emailed a reply with a manual export reading but I can’t recall anyone else having had to do this. This is the relevant part of the email - I have been on Flux import for a month so assume this is just a standard email as it doesn’t make much sense in my situation. I am not moving my FiT at this stage. 

Your electricity switch is officially complete. Congratulations - you're now a customer with Octopus Energy.

Important: Your final bill with your old electricity supplier.

We haven't had your opening meter reading yet. We use this reading to open your account, and we send it to your old supplier so they can close your account at the same point. In our experience, it can take a long time to get your final bill from your old supplier - anything from 8 weeks to 8 months - and we know how frustrating this is.

FWIW I don’t have a battery - Octopus are aware of this as the FiT register does still show me having a battery but I had to explain I had it removed as it was a waste of time and energy.

Edit: my Octopus app and dashboard still show my tariff as Octopus Flux Import with just the import rates showing. Does it update?

[Deleted User]

JKenH said:

EcoScruples said:

Confirmation just came through that we are now on flux export so all in all it took a shade over 4 days to switch, very decent.
Now to be brave and have a play with my battery settings 

Did you have to submit an export meter reading?

I have received confirmation that my switch is now complete but Octopus say they haven’t had my opening meter reading yet. I have emailed a reply with a manual export reading but I can’t recall anyone else having had to do this. This is the relevant part of the email - I have been on Flux import for a month so assume this is just a standard email as it doesn’t make much sense in my situation. I am not moving my FiT at this stage. 

Your electricity switch is officially complete. Congratulations - you're now a customer with Octopus Energy.

Important: Your final bill with your old electricity supplier.

We haven't had your opening meter reading yet. We use this reading to open your account, and we send it to your old supplier so they can close your account at the same point. In our experience, it can take a long time to get your final bill from your old supplier - anything from 8 weeks to 8 months - and we know how frustrating this is.

FWIW I don’t have a battery - Octopus are aware of this as the FiT register does still show me having a battery but I had to explain I had it removed as it was a waste of time and energy.

Edit: my Octopus app and dashboard still show my tariff as Octopus Flux Import with just the import rates showing. Does it update?

You cannot have deemed exports (FIT Scheme) and be on Flux. You have to agree to forego deemed exports in favour of measured exports via the smart meter. The reason that you are being asked for a meter reading is because your meter was measuring actual export on the FIT Scheme which I assume you were being paid for.

EcoScruples

No I didn't get asked for this but I'm already with octopus so it's a simple switch for me.
I had to give a final/start reading when I joined from eon.

BossBob

Once I’d got my export MPAN and octopus were getting readings every half hour I made the change from Outgoing to Flux on Saturday. Over the weekend import showed as Flux and export as Outgoing. This morning (Monday) export has also changed to Flux.

Ron-ski

JKenH said:

EcoScruples said:

Confirmation just came through that we are now on flux export so all in all it took a shade over 4 days to switch, very decent.
Now to be brave and have a play with my battery settings 

Did you have to submit an export meter reading?

I have received confirmation that my switch is now complete but Octopus say they haven’t had my opening meter reading yet. I have emailed a reply with a manual export reading but I can’t recall anyone else having had to do this. This is the relevant part of the email - I have been on Flux import for a month so assume this is just a standard email as it doesn’t make much sense in my situation. I am not moving my FiT at this stage. 

Your electricity switch is officially complete. Congratulations - you're now a customer with Octopus Energy.

Important: Your final bill with your old electricity supplier.

We haven't had your opening meter reading yet. We use this reading to open your account, and we send it to your old supplier so they can close your account at the same point. In our experience, it can take a long time to get your final bill from your old supplier - anything from 8 weeks to 8 months - and we know how frustrating this is.

FWIW I don’t have a battery - Octopus are aware of this as the FiT register does still show me having a battery but I had to explain I had it removed as it was a waste of time and energy.

Edit: my Octopus app and dashboard still show my tariff as Octopus Flux Import with just the import rates showing. Does it update?

This is a standard email, ignore it, I got the same, everything is a bit of a mess to be honest 

JKenH

Thanks for the replies.

Yes, I was aware that I can’t have deemed export and metered export at the same time.

My query related more to procedure. I am just moving my export from deemed which was with Good energy to metered with Octopus. The email seems to be a generic one for someone changing electricity supplier. 

We haven't had your opening meter reading yet. We use this reading to open your account, and we send it to your old supplier so they can close your account at the same point.

They weren’t specific about which meter reading they wanted. Presumably Good Energy would need the FiT meter reading while Octopus would need the Export meter reading but they could get that from the smart meter. What readings were others asked for?

Ron-ski

If your FITS are still with Good Energy you will get another email telling you to take an export reading and send it to good energy explaining your on metered exports now, then once they confirm they have received it you need to send the confirmation back to Octopus, they won't actually pay you until they've had that confirmation, but will record your export.

I'm still waiting for BG to get back to me after two weeks.

JKenH

I’m not sure why Good Energy would need an Export meter reading - FiT meter, yes, but they have no use for an export meter reading.

Good Energy told me on 14 April (text of email below) that they were stopping export payments but didn’t ask for a FiT meter reading. I had given them one about 3 weeks prior to that (when I was considering moving my FiT to Octopus but didn’t bother in the end) so maybe they will use that. 

Apologies for all the confusion and delays.

We have now processed it on your account that we will stop making deemed export payments for your installation as your export is moving to Octopus.

We will continue to pay for generation payments.