Vodafone & Final Bill (Mobile)

savergrant

Just out of interest who do your direct debits go to?

SaverRate

The FAQ question said Vodafone and was talking about terminating the contract early so yes was specific to Vodafone.

Direct Debit is Vodafone 

flaneurs_lobster

The last time I ported away early from a Vodafone contract (albeit only a couple of weeks before the end) I recall it took two billing cycles to clear down the account. I'd definitely heed the advice above and don't spend that cash just yet. 

savergrant

T&c's

https://www.fonehouse.co.uk/terms-and-conditions

Click on fonehouse and there is info on disconnection and equipment.

SaverRate

flaneurs_lobster said:

The last time I ported away early from a Vodafone contract (albeit only a couple of weeks before the end) I recall it took two billing cycles to clear down the account. I'd definitely heed the advice above and don't spend that cash just yet. 

Thanks for confirming, much appreciated 

PHK

savergrant said:

T&c's

https://www.fonehouse.co.uk/terms-and-conditions

Click on fonehouse and there is info on disconnection and equipment.

“ Disconnection:

If you disconnect your mobile phone contract for any reason within 6 months of the initial bill, KTM Online Limited reserve the right to invoice you and claim the cost of any goods sent you in relation to that contract.

Network Commission Clawback:

If KTM Online Limited receives a commission clawback from the network for any reason due to disconnection or unpaid mobile phone bills, relating to your mobile phone contract. KTM Online Limited will seek to recover the full losses incurred. We will write to you confirming the reason and the full amount of the clawback.”

So it looks like if you cancel early AND the network class back the commission then you use it to fonehouse.